Summary
Overview
Work History
Skills
Timeline
Generic

Keleigh Ento

Madison,AL

Summary

Ambitious New Home Sales Representative offering excellent interpersonal communication, relationship management, customer service and presentation skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

34
34
years of professional experience

Work History

New Home Sales Representative/ Sales Manager

Valor Community Homes
Huntsville , AL
05.2007 - Current
  • Established and cultivated solid business relationships with new or existing customers.
  • Met with clients, delivering presentations and educating on product and service features and offerings.
  • Interpreted sales and pricing policies to departmental personnel and customers.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.

Realtor

Coldwell Banker
Oakland , CA
02.2019 - 10.2022
  • Showed properties to potential buyers and other brokers at open houses and by appointment.
  • Generated listings for sales and rental properties through cold calls and referrals.
  • Coordinated appointments to show marketed properties.
  • Negotiated, facilitated and managed real estate transactions.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Acted as liaison between buyers and sellers to ensure positive experiences for both parties.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Compared recently sold area properties to determine competitive market prices.
  • Advised and informed prospective clients on current market activities and conditions.

Relocation Field Specialist

NRT Coldwell Banker
Concord , CA
05.2013 - 07.2018
  • Guided clients from beginning to end of the home buying process in choosing the right agent for their home buying needs.
  • Managed Referral agents and vendors for Inventory properties
  • Maintained connections with clients and agents throughout the referral process
  • Provided bi-weekly updates to third party referral companies
  • Pre screen agents and clients based on their real estate needs
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
  • Followed instructions from supervisor and third party relocation companies regarding daily job tasks and duties.

Customer Service Representative Specialist

Hill Physicians Medical Group
San Ramon, CA
01.2010 - 03.2013


  • Review HMO Insurance plans with new and existing medical group members
  • Assist members with claims, issues and other billing questions
  • Refer members to medical specialist within network based on their location.
  • Provide list of Primary Care providers within network by location
  • Met all monthly and quarterly goals.

Escrow Coordinator/ Realtor

Keller Williams Realty
Oakland , CA
01.2004 - 12.2009
  • Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
  • Verified legal documents for correct acknowledgments and legal and lien information.
  • Conducted closing processes with customers, realtors, lenders and attorneys.
  • Opened incoming orders and set up escrow files within 3 hours of receiving purchase agreement.

Realtor


  • Showed properties to potential buyers and other brokers at open houses and by appointment.
  • Generated listings for sales and rental properties through cold calls and referrals.
  • Coordinated appointments to show marketed properties.
  • Negotiated, facilitated and managed real estate transactions.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Acted as liaison between buyers and sellers to ensure positive experiences for both parties.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Compared recently sold area properties to determine competitive market prices.
  • Advised and informed prospective clients on current market activities and conditions.

Skills

  • Ability to achieve immediate and long-term goals and meet operational deadlines
  • Active Listening
  • Training and Development
  • Detail-oriented
  • Promoted efficient and effective customer service environment
  • Ability to train, motivate and supervise employees Acknowledged as a team player
  • Outstanding communication, presentation and sales skills
  • Efficient in creating Comparative market analysis
  • MS Office

Timeline

Realtor

Coldwell Banker
02.2019 - 10.2022

Relocation Field Specialist

NRT Coldwell Banker
05.2013 - 07.2018

Customer Service Representative Specialist

Hill Physicians Medical Group
01.2010 - 03.2013

New Home Sales Representative/ Sales Manager

Valor Community Homes
05.2007 - Current

Escrow Coordinator/ Realtor

Keller Williams Realty
01.2004 - 12.2009
Keleigh Ento