Summary
Overview
Work History
Education
Skills
Life Coach
Timeline
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Keleigh Ento

Madison,AL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Relocation Consultant

NRT LLC
Concord, CA
05.2013 - 07.2018
  • Introduced prospective Relocation clients to agents for home purchases or rental units available to performed tours of available properties. 
  • Manage Relocation Inventory Properties 
  • Responded to  complaints and concerns.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of customer service department.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Managed accounts payable and receivable for vendors and Relocation Agent commissions 

Real Estate Agent

Keller Williams Realty
Oakland, CA
02.2007 - 05.2011
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Assisted clients in financial planning for purchase.
  • Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
  • Showed properties to potential buyers and other brokers at open houses and by appointment.
  • Negotiated contracts on behalf of clients.
  • Communicated between buyers and sellers about property transactions.
  • Negotiated, facilitated and managed real estate transactions.
  • Acted as liaison between buyers and sellers to ensure positive experiences for both parties.
  • Advertised client properties on websites, through social media and in real estate guides.
  • Worked closely with clients to get appropriate loans, inspections and credit reports.

Escrow Coordinator

Keller Williams Realty
Oakland, CA
01.2004 - 09.2009
  • Scheduled signings and gathered required paperwork.
  • Studied and clarified buyer, seller and lender instructions to determine escrow requirements.
  • Maintained open communication with  clients, agents and escrow officer.
  • review estimated closing statements for buyer and seller.
  • Prepared closing terms.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.

Education

Psychology

San Jose State University
San Jose, CA

Skills

  • Property Management
  • Employee training
  • Service oversight
  • Customer service-focused
  • Property tours and inspections
  • Tenant and eviction laws
  • Marketing and advertising
  • Leasing and sales
  • Administrative support
  • Complex problem solving
  • Contract negotiation
  • Budgeting

Life Coach

I became a certified life coach in July 2018. I have life experience and have always been an advocate for humanity, so I decided to put my natural abilities to good use. My objective is to help clients see their full potential and learn how to navigate through difficult circumstances and obstacles that may have otherwise been seen as impossible.

Timeline

Relocation Consultant

NRT LLC
05.2013 - 07.2018

Real Estate Agent

Keller Williams Realty
02.2007 - 05.2011

Escrow Coordinator

Keller Williams Realty
01.2004 - 09.2009

Psychology

San Jose State University

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Keleigh Ento