Keleisha Ennis
Jarrettsville,MD
Summary
Experienced Business Analyst and Scrum Master with a proven track record of bridging the gap between business needs and technical solutions. Skilled in gathering and analyzing requirements, facilitating communication between stakeholders and development teams, and ensuring adherence to Agile and Scrum practices.
Overview
5
5
years of professional experience
Work History
Business Analyst/ Scum Master
Federal Bureau of Investigation, FBI
Stafford, VA
06.2024 - Current
- Present complex technical concepts in clear manner suitable for non-technical audiences.
- Utilize DevOps for efficient management of User Stories and Acceptance Criteria.
- Lead Scrum Ceremonies and report progress to the Release Train Engineer.
- Assist in UAT testing prior to deploying builds.
- Collaborate with Stakeholders across departments to define requirements for new projects.
- Work closely with other teams to coordinate on project needs.
- Organize and lead Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives to ensure effective team collaboration and project progress.
- Identify and eliminate obstacles that hinder the development team's productivity and progress.
- Educate and guide the team and organization on Agile practices and principles to foster a collaborative and self-organizing team environment.
- Promote a culture of continuous improvement by facilitating retrospectives and implementing identified improvements.
- Conduct interviews with subject matter experts to gather information on existing systems and procedures.
- Provide technical support during user acceptance testing cycles.
- Create detailed process flows and user stories to document system requirements and design solutions.
- Facilitate brainstorming sessions with cross-functional teams for problem solving activities.
Salesforce Business Analyst Consultant- Hybrid
Group1001
Boston, MA
07.2022 - 12.2023
- Documented User Stories and Acceptance Criteria using Bluewolf ALM and JIRA.
- Managed and stored Digital Assets with Brandfolder.
- Developed training guides for Call Center Managers on navigating and using Brandfolder.
- Gathered requirements for modifying Stakeholders' Salesforce application to align with business needs.
- Created SEO tags for the business website using Bing Custom Search.
- Used Contentful to develop various components of the new website.
- Assisted the UI/UX designer in designing the new website using Webflow.
- Created process flows and UML diagrams with Visio.
- Stored project documentation in Confluence.
- Facilitated Scrum Ceremonies including Daily Standups, Sprint Planning, Backlog Grooming, and Sprint Retrospectives.
- Groomed User Stories for upcoming sprints.
Business Analyst Consultant- Remote
Citi Group
Laurel, MD
01.2021 - 06.2022
- Captured and documented business requirements, translating them into User Stories
- Utilized JIRA to effectively manage business requirements, sprint planning, and bug/defect tracking.
- Performed various UAT tests to ensure readiness for deployment.
- Collaborated with onshore/offshore colleagues to ensure comprehensive comprehension of project specifications.
Jr. Business Analyst- Remote
St. Jude Medical
Baltimore, MD
06.2019 - 11.2020
- Attended requirements reviews and walkthrough meetings with IT team
- Demonstrated requirements through the development of mock-ups, prototypes, and activity diagrams
- Provided valuable collaboration with developers and QA testers during Sprint Planning meetings.
- Organized regular sprint review sessions with stakeholders for feature demonstration
- Collaborated with development and testing teams to evaluate User Stories, offering UML diagrams as necessary.
Education
Master of Business Administration -
University of Maryland Global Campus
Salesforce Administrator -
Trailhead By Salesforce
Skills
- Watergall
- Agile-SCRUM
- MS Visio
- Webflow
- Figma
- PowerPoint
- Lucid Chart
- JIRA
- Confluence
- MS Excel
- MS Word
- Salesforce-Bluewolf ALM
- Smartsheet
- Excellent communication
- Excellent time management
- Strong Detail oriented
- Analytical and interpersonal
- Ability to adapt in ever changing environments
References
Available upon request
Timeline
Business Analyst/ Scum Master
Federal Bureau of Investigation, FBI
06.2024 - Current
Salesforce Business Analyst Consultant- Hybrid
Group1001
07.2022 - 12.2023
Business Analyst Consultant- Remote
Citi Group
01.2021 - 06.2022
Jr. Business Analyst- Remote
St. Jude Medical
06.2019 - 11.2020
Master of Business Administration -
University of Maryland Global Campus
Salesforce Administrator -
Trailhead By Salesforce
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