Keli Williams
Blue Island,IL
Summary
Dynamic professional with extensive experience at USPS, excelling in mail sorting and delivery accuracy. Proven ability to enhance customer service and maintain meticulous documentation. Skilled in equipment operation and sanitation procedures, fostering a clean and efficient work environment. Committed to achieving client satisfaction through effective communication and teamwork.
Overview
4
4
years of professional experience
Work History
Cca Carrier
USPS
08.2025 - 11.2025
- Sorted and delivered mail efficiently within designated routes.
- Maintained accurate records of shipments and deliveries daily.
- Operated postal vehicles safely, adhering to all traffic regulations.
- Assisted customers with inquiries regarding services and packages.
- Implemented safety protocols to minimize workplace accidents.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Developed strong relationships with clients, providing excellent customer service and support.
- Operated vehicles and equipment to transport packages and mail pieces.
- Explained mail regulations, policies or procedures to postal customers.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Planned and cased mail in sequence of delivery for designated route.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
RBT
Striveabaconsultants
08.2023 - 05.2024
- Implemented behavior intervention plans to support client development and learning objectives.
- Assisted in conducting assessments to identify individual needs and progress tracking.
- Collaborated with multidisciplinary teams to ensure consistency in service delivery.
- Provided direct one-on-one therapy sessions, focusing on skill acquisition and behavioral improvements.
- Documented client progress accurately, maintaining detailed records of interventions and outcomes.
- Developed engaging materials and activities to enhance client participation and motivation.
- Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
- Supported families in understanding and applying behavioral strategies within the home environment.
- Implemented skill acquisition programs tailored to each client''s unique needs and abilities.
Sanitation Worker
Blommer Chocolate
08.2021 - 05.2023
- Operated cleaning equipment to maintain hygiene standards within production areas.
- Followed safety protocols to ensure compliance with health regulations during sanitation processes.
- Conducted routine inspections of equipment for cleanliness and proper functioning.
- Collaborated with team members to streamline cleaning procedures and enhance efficiency.
- Assisted in training new staff on sanitation practices and safety measures.
- Implemented waste disposal procedures to promote sustainability within operations.
- Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
- Collected, sorted, and disposed of garbage and recycling from production work areas.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Maintained detailed records of all sanitation activities for billing and tracking purposes
- Worked with team members from multiple departments to maintain strict cleanliness standards.
- Skillfully and safely operated power scrubber, buffer and extractor equipment to clean and sanitize floors.
- Reduced waste accumulation by promptly collecting and disposing of trash from designated areas.
- Assisted in basic maintenance and repair of cleaning equipment to reduce downtime.
Education
Certificate To Drive Usps LLV - Vehicles -
USPS Training Location
Chicago, IL07.2024
40 Hr Certificate Completion , RBt Certified - Applied Behavior Analysis
Striveabaconsultants
Chicago, IL04.2023
High School Diploma -
Bronzeville Military Academy
Chicago, IL07.2011
Skills
Mail sorting
Timeline
Cca Carrier
USPS
08.2025 - 11.2025
RBT
Striveabaconsultants
08.2023 - 05.2024
Sanitation Worker
Blommer Chocolate
08.2021 - 05.2023
Certificate To Drive Usps LLV - Vehicles -
USPS Training Location
40 Hr Certificate Completion , RBt Certified - Applied Behavior Analysis
Striveabaconsultants
High School Diploma -
Bronzeville Military Academy