Kelia Harris
Kasson
Summary
Compassionate Direct Support Professional with extensive experience assisting individuals with disabilities in daily living activities. Proficient in behavior management, personal care assistance, and developing individualized support plans. Strong interpersonal skills and expertise in conflict resolution enhance client dignity and promote positive community interactions. Proven track record of implementing personalized care plans that significantly improve clients' quality of life.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Direct Support Professional
01.2020 - Current
- Strengthened client relationships through effective support and communication strategies.
- Coordinated activities tailored to individual needs for enhanced participant engagement.
- Facilitated recreational activities to promote social interaction and well-being.
- Supervised daily living activities, ensuring medication adherence and personal hygiene.
- Monitored patient progress, documenting vital signs and behavioral changes accurately.
Administrative Assistant
Syracuse Community Health
12.1998 - 11.2001
- Managed scheduling and calendar coordination for executives, ensuring optimal time management.
- Streamlined office procedures to enhance operational efficiency and reduce delays.
- Developed and maintained filing systems, improving document retrieval speed by 30%.
- Coordinated internal and external communications, fostering positive relationships with stakeholders.
- Assisted in the preparation of reports and presentations, ensuring accuracy and clarity of information.
- Mentored junior administrative staff, promoting skill development and knowledge sharing.
- Led initiatives to improve workflow processes, resulting in enhanced team productivity and collaboration.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Education
GED -
Fowler High School
Syracuse, NY06-1999
Skills
- Client documentation
- Adaptive equipment use
- Nutrition
- Positive reinforcement
- Report writing
- Patient management
- First aid and CPR
- Decision-making support
- Patient assessments
- Emotional support
- Patient nutrition
- Patient care
- Patient progress management
- Patient safety
- Charting and documentation
- Verbal and written communication
- Patient first aid
- Patient hygiene
- Patient discharge
- Patient wellbeing
Certification
- PCA - Personal Care Aide
Timeline
Direct Support Professional
Direct Support Professional
01.2020 - Current
Administrative Assistant
Syracuse Community Health
12.1998 - 11.2001
GED -
Fowler High School