Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keli Edwards

Tulsa

Summary

Experienced House Manager with a proven track record at SQ Residential, excelling in calendar management and staff training. Enhanced household efficiency through exceptional organization and proactive conflict resolution. Committed to fostering positive relationships and ensuring compliance with regulations, while delivering compassionate care and support to families and staff alike.

Overview

13
13
years of professional experience
1
1
Certification

Work History

House Manager

SQ Residential
04.2024 - Current
  • Managed household schedules and appointments to ensure efficient daily operations.
  • Organized and maintained household supplies to enhance routine efficiency.
  • Supported meal preparation by researching recipes and planning balanced menus.
  • Developed cleaning schedules to maintain a consistently welcoming environment.
  • Oversaw daily home operations to ensure compliance with regulations and agency standards.
  • Fostered an atmosphere of trust and professionalism, enhancing family and staff interactions.
  • Identified and resolved potential household conflicts proactively and effectively.
  • Established positive vendor relationships, negotiating favorable terms when necessary.

HTS/PCA

Gatesway Foundations
02.2023 - 07.2025
  • Provided compassionate assistance with daily living activities to ensure comfort and safety.
  • Monitored vital signs diligently, reporting any changes to the healthcare team immediately.
  • Documented patient care accurately in electronic health records for effective communication.
  • Maintained a hygienic environment, minimizing risk of infections and enhancing safety.
  • Advocated for clients' rights, facilitating access to necessary resources and services.
  • Implemented feedback mechanisms that improved client experience and satisfaction levels.
  • Fostered strong relationships with clients, enhancing their emotional well-being through support.
  • Ensured proper hygiene practices were followed during bathing and grooming tasks.

Scheduling Coordinator

Bios Homecare
10.2023 - 04.2024
  • Utilized advanced software tools like Excel and Outlook to manage comprehensive appointment calendars.
  • Coordinated daily schedules for over 30 staff members to ensure optimal coverage.
  • Identified and resolved scheduling conflicts to enhance efficiency and profitability.
  • Communicated scheduling changes to staff, implementing proof-of-receipt to minimize errors.
  • Fostered a positive work environment by addressing employee scheduling concerns promptly.
  • Maintained accurate records of employee time off requests for fair vacation distribution.
  • Increased patient satisfaction through timely appointment scheduling and wait time management.
  • Developed strong relationships with management and executives through effective communication.

DDCA/House Manager/Scheduling Coordinator

Paddington Place Cottages
03.2021 - 10.2023
  • Oversaw daily operations to maintain seamless functionality of residential services.
  • Implemented training programs for new staff to enhance service quality.
  • Fostered strong communication between residents, families, and staff to improve relationships.
  • Conducted team meetings to discuss challenges and promote operational enhancements.
  • Organized special events, ensuring meticulous attention to detail.
  • Supervised meal preparation and chores by residents, offering constructive guidance.
  • Administered daily operations of the home, ensuring compliance with all regulations.
  • Identified conflicts within the household promptly, implementing effective resolutions.

PCA

AllCare Living Services Inc
03.2018 - 08.2021
  • Delivered compassionate care while assisting patients with daily living activities and personal hygiene.
  • Monitored and reported patient condition changes to ensure timely medical interventions.
  • Educated new staff in patient care best practices and adherence to safety protocols.
  • Maintained accurate record-keeping to meet regulatory standards and improve continuity of care.
  • Advocated for patients' needs, enhancing communication among healthcare providers and families.
  • Coordinated meal planning and prepared meals according to specific dietary requirements.
  • Assisted with repositioning at-risk patients to prevent bedsores through proactive skin assessments.
  • Administered medications as prescribed, ensuring patient safety and minimizing adverse reactions.

PCA

Saint Francis Main-Yale
03.2016 - 2018
  • Provided compassionate care to patients, assisting with daily living activities and personal hygiene.
  • Trained new staff on patient care best practices and safety protocols.
  • Managed documentation accurately to ensure compliance with regulatory standards.
  • Monitored vital signs, reporting changes in patient condition to medical professionals promptly.
  • Prevented bedsores through regular repositioning of at-risk patients.
  • Responded to patient emergencies with immediate care, notifying clinicians for comprehensive support.
  • Addressed patient assistance calls, assessing needs and providing qualified support.
  • Utilized de-escalation techniques to manage challenging behaviors in dementia patients.

CNA

Hillcrest Hospital
04.2012 - 06.2016
  • Monitored vital signs and documented changes for nursing staff review.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Implemented mobility exercises to enhance recovery and promote patient independence.
  • Ensured cleanliness and organization of patient areas, adhering to infection control protocols.
  • Communicated care plans effectively with patients and families, addressing needs and concerns.
  • Maintained confidentiality of patient information in compliance with HIPAA guidelines.
  • Responded promptly to call lights, ensuring patient comfort and safety.
  • Provided compassionate care by assisting with personal hygiene and feeding tasks.

Education

Associate of Science - Nursing

Osu Okmulgee
Okmulgee, OK
05.2019

High School Diploma - Basics

Coweta High School
Coweta, OK
05.2000

Skills

  • Calendar management
  • Preventive Maintenance
  • Exceptional organization
  • Staff training
  • Appointment coordination
  • Employee scheduling
  • Menu planning
  • First aid training
  • Grocery shopping
  • Personal shopping
  • Transportation arrangements
  • Cleaning proficiency
  • Emergency response
  • Elderly assistance
  • Staff scheduling
  • Timekeeping

Certification

CPR/First aide

MAT Certification

Timeline

House Manager

SQ Residential
04.2024 - Current

Scheduling Coordinator

Bios Homecare
10.2023 - 04.2024

HTS/PCA

Gatesway Foundations
02.2023 - 07.2025

DDCA/House Manager/Scheduling Coordinator

Paddington Place Cottages
03.2021 - 10.2023

PCA

AllCare Living Services Inc
03.2018 - 08.2021

PCA

Saint Francis Main-Yale
03.2016 - 2018

CNA

Hillcrest Hospital
04.2012 - 06.2016

Associate of Science - Nursing

Osu Okmulgee

High School Diploma - Basics

Coweta High School

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