Kelijah FLoyd

Allied Universal Security Services

03.2024 - Current

Conducted regular patrols of facility to detect and deter security threats.
Recorded incident reports with detailed accounts of occurrences.
Monitored alarm systems and CCTV footage to enable prompt attention and response.
Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Supervised and evaluated security staff performance to determine compliance with safety regulations.
Coordinated with security personnel or other departments to establish safety of visitors and staff.
Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
Monitored and approved access control systems for accessibility to authorized personnel.
Monitored and maintained CCTV and access control systems to protect personnel and assets.
Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.

Amazon

10.2022 - 12.2024

Warehouse Associate
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Performed inventory control, such as counting, and stocking merchandise.
Consistently lifted materials weighing as much as 75 pounds.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Helped train new employees in safe practices and warehouse procedures.

Five Below

11.2023 - 01.2024

Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Answered questions about store policies and addressed customer concerns.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Supported store leadership in implementing new merchandising strategies to improve product positioning.
Performed cash, card, and check transactions to complete customer purchases.

Dunkin' Donuts

12.2021 - 08.2022

CASHIER
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
COOKER
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Summary