KELIN CRUZ
Balwin,NY
Overview
15
15
years of professional experience
Work History
Nursing Administration Assistant
NYU Winthrop University Hospital
Mineola, NY
02.2020 - Current
- Assist the nursing supervisors with coordinating staffing needs for the hospital.
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Medical Assistant/ Receptionist
ALL KIDS PEDIATRICS, P.C.
Valley Stream, NY
04.2013 - Current
- Billing Processor- handle insurance referral and corrected claims
- Monitor vital signs, such as blood pressure and pulse
- Obtain information about patient medical history, drug history, complaints and allergies
- Perform clerical duties, such as word processing, data entry, answering phones, filing and request prescriptions from pharmacies
Clerical Services Associate
NYU Winthrop Hospital
Mineola, NY
04.2017 - 02.2020
- Establish and accurately maintain all files, logs and medical records
- Answer the phone by the second ring and greet callers enthusiastically
- Ensure safety and well-being of patients
- Coordinate all activities related to the patient admission, discharge, and transfer processes
- Greet numerous visitors, including parents, vendors and interview candidates
Education
Bachelor of Science - Bachelor in Nursing
Adelphi University
Garden City, NY05.2021
Associate of Science -
Nassau Community College
2015
Certified Medical Assistant -
Sanford-Brown Institute
2012
Skills
- CPR/First Aid certified
- Bilingual Spanish
- Efficient, reliable and committed team player
- Patient-focused care
- Working knowledge of Microsoft Word, Excel and Medi-Soft
- Effective communication and people skills
- Billing Processor
- Over 5 years of customer service experience
Timeline
Nursing Administration Assistant
NYU Winthrop University Hospital
02.2020 - Current
Clerical Services Associate
NYU Winthrop Hospital
04.2017 - 02.2020
Medical Assistant/ Receptionist
ALL KIDS PEDIATRICS, P.C.
04.2013 - Current
Bachelor of Science - Bachelor in Nursing
Adelphi University
Associate of Science -
Nassau Community College
Certified Medical Assistant -
Sanford-Brown Institute
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