Summary
Overview
Work History
Education
Skills
References
Certification
Languages
Timeline
Generic

Kelin-Johanna Izaguirre

New Castle,CO

Summary

Energetic sales associate professional with the ability to quickly establish successful rapport with new clients, new methods, new management system. Known for having communication skills, understanding how to close deals with clients, and having knowledge of products. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Derm Group Medical Assist

Hector Wiltz
11.2020 - Current
  • Do biopsy and send biopsy to the labs
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Input biopsy
  • Cross-trained existing employees to maximize team agility and performance.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.

Wiltz Dermatology - Front Desk

Hector Wiltz
08.2019 - 11.2020
  • Managed high call volume with exceptional telephone etiquette, resulting in positive feedback from guests.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Resolved guest complaints promptly, fostering an atmosphere of understanding and goodwill.

Adecco - Assistant of Computer Technician

Adecco Staffing
09.2018 - 03.2019
  • Take call and help with the set out of the computer
  • Manager appointment
  • Report problem with the program
  • Take called

Hotel Catalina South Beach Group - Fronts Desk

Jonathan Cabrera
11.2016 - 08.2018
  • Checking in and out guests
  • Maintained a clean and inviting reception area, creating a positive first impression for guests upon arrival at the hotel.
  • Take payment and Deposit of security
  • Assisted in coordinating event bookings such as weddings or conferences held within the hotel property, liaising with event planners and other departments to ensure smooth execution.
  • Assisted with events and operations of the
  • Trained new employees on hotel policies and procedures, fostering a strong team environment focused on customer service excellence.
  • Handled phone calls professionally, directing inquiries to appropriate departments as needed.
  • Increased hotel occupancy rates by up-selling available rooms and promoting special offers when applicable.

La Autentica Foods - Quality Control technician

Laurent
08.2015 - 11.2016
  • Helping performing pre-operation, operation and post operation
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Assisting in temperature control to avoid food safety risk
  • Assisting in decision making and in food safety meeting with team leaders
  • Responsible to oversee training and serve as a link between the company and USDA
  • Responsible to review products four large distributors such as Goya, Quirch
  • Generate report of products review and ensure pallets have the product coding before leaving facility
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.

Cricket Wireless

03.2015 - 07.2015
  • Activations plans, payments, sales, and customer service
  • Using computer system to perform payment for customers
  • Oversee telephone service connection, and others technical service
  • Add data to phone service
  • Over the sale department: Selling and helping in customer service

Self-employed

09.2013 - 04.2015
  • Buying, Selling, and Customer service
  • Purchase and resale of articles such as clothes, foods while using sales techniques (Challenging status quo)

Education

Graduating Class of 2011 -

Hialeah Senior High School

BS business administration -

Miami Dade College
01.2019

AA business administration -

Miami Dade College
01.2017

EAP -

Miami Dade College
01.2014

Skills

  • Team work
  • Attention to details
  • Trustworthy
  • Bilingual (English and Spanish)
  • Computer knowledgeable
  • Teaching experience
  • Self-Discipline and Motivation
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Team Leadership
  • Decision-Making

References

Available Upon Request

Certification

  • Miami Dade college

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Derm Group Medical Assist

Hector Wiltz
11.2020 - Current

Wiltz Dermatology - Front Desk

Hector Wiltz
08.2019 - 11.2020

Adecco - Assistant of Computer Technician

Adecco Staffing
09.2018 - 03.2019

Hotel Catalina South Beach Group - Fronts Desk

Jonathan Cabrera
11.2016 - 08.2018

La Autentica Foods - Quality Control technician

Laurent
08.2015 - 11.2016

Cricket Wireless

03.2015 - 07.2015

Self-employed

09.2013 - 04.2015

Graduating Class of 2011 -

Hialeah Senior High School

BS business administration -

Miami Dade College

AA business administration -

Miami Dade College

EAP -

Miami Dade College

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Kelin-Johanna Izaguirre