Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kelin Telles

Trenton,NJ

Summary

Results-driven QA Analyst with experience at Qpsi, specializing in test case development and defect tracking. Proven ability to enhance quality processes and ensure user satisfaction through effective performance testing. Strong communication skills complemented by a keen eye for detail, contributing to improved product reliability and customer support excellence.

Overview

7
7
years of professional experience

Work History

QA Analyst

Qpsi
2030 US 130 Florence NJ
01.2021 - 04.2023

Quality inspector for in site production .

Inspected three full orders per shift .

Customer Support Specialist

Allied Global - Pacific Center
Guatemala City
03.2016 - 03.2017

Call agent for all PagePlus Cellular customers.

Specialist in helping customer with technical issues , guided customer through troubleshooting process.

Education

Middle School -

Kelin B Telles
Trenton, NJ
06.2015

Skills

Test case development

Test documentation creation

Problem solving skills

Communication skills

Software development

Quality processes

Defect tracking

Materials inspection

Continuous improvement

Development team collaboration

Decision-making

Teamwork and positive attitude

Customer service

Technical support

Documentation skills

Languages

English and Spanish
Native or Bilingual

Timeline

QA Analyst

Qpsi
01.2021 - 04.2023

Customer Support Specialist

Allied Global - Pacific Center
03.2016 - 03.2017

Middle School -

Kelin B Telles
Kelin Telles