Kelina Bishop
Cutler Bay
Summary
Prospective Remote Registered Nurse with over a decade of experience in high-pressure healthcare settings, adept at utilizing TNCC, EPIC, and CERNER systems to enhance patient care. Demonstrates a strong commitment to conflict resolution and active listening, fostering collaborative environments to improve healthcare quality. Passionate about advancing patient and family experiences through innovative solutions and teamwork.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Emergency Room Registered Nurse
Joe DiMaggio Children’s Emergency Room
08.2024 - Current
- Proficiently plans, implements, and evaluates patient care based on patient assessment to optimize outcomes and maximize available resources. Monitors, documents, and communicates patient condition as appropriate. Effectively delegates patient care to ancillary personnel. Collaborates as needed across disciplines to coordinate patient care, including disposition, referral, and spiritual and, or psychosocial support needs. Evaluates learning needs of the patient and, or family and provides patient and family education appropriate to age, culture, condition, and circumstances.
Adjunct SIM Instructor
Broward College
03.2023 - Current
- Provide comprehensive guidance to students during simulations, ensuring accurate understanding and mastery of essential information.
- Lead effective debriefing sessions, focusing on critical reflection and application of simulation experiences.
- Enhance student preparedness for professional practice through targeted, relevant instructional support within the Simulation Lab.
Emergency Room registered nurse
Nicklaus Children's hospital
09.2023 - 08.2024
- Provide compassionate, high-quality emergency care to pediatric patients at Nicklaus Children's Hospital, adeptly managing critical situations and working collaboratively with a multidisciplinary team to stabilize patients and support their families.
Trauma ICU Registered Nurse
Broward Health Medical Center
01.2022 - 09.2023
- Conduct comprehensive patient assessments, monitor vital signs, and promptly report critical changes to attending physicians to ensure immediate intervention.
- Participate in interdisciplinary teams to develop and implement individualized care plans for critically ill patients.
- Provide bedside assistance to physicians during complex procedures, ensuring patient safety and support.
- Collaborate in operating room settings, assisting with transplant donations and emergency life-saving surgeries.
Patient Financial Services Representative
Memorial Hospital Miramar
09.2019 - 10.2020
- Assisted patients and their families with compassionate support, guiding them through insurance and financial assistance processes to facilitate access to necessary care.
- Conducted patient check-ins for Labor and Delivery, ensuring a smooth and efficient admissions process.
- Educated clients on insurance options and available resources, while meticulously verifying eligibility, billing, and insurance details to maintain accurate financial records.
Patient Financial Services Representative
Memorial Hospital Pembroke
02.2016 - 09.2019
- Provided comprehensive support to patients, clarifying hospital billing procedures and insurance coverage details to enhance understanding and streamline the patient intake process.
- Verified insurance coverage expeditiously, ensuring patients were informed of their status and presenting alternative solutions for those without coverage.
- Maintained effective communication with clinical staff, delivering critical information to facilitate patient assistance and care coordination.
Teller
Bank of America
12.2015 - 02.2016
- Provided comprehensive support to clients by resolving queries related to account management, ensuring customer satisfaction and retention.
- Recommended relevant banking services to clients, enhancing their banking experience and addressing their individual financial needs.
Physician's Scribe
Physassist Scribes
08.2015 - 02.2016
- Facilitated accurate medical record documentation for physicians in both emergency and urgent care settings, ensuring timely and complete patient information.
- Managed clerical tasks to support medical staff, contributing to the efficiency of healthcare delivery.
Retail Sales Associate
AT&T Mobility
03.2014 - 08.2015
- Addressed customer inquiries and resolved issues, ensuring a high level of satisfaction and fostering customer loyalty.
- Delivered personalized service and support, contributing to repeat business and customer retention.
- Cultivated positive relationships with a diverse client base, enhancing the company's reputation for customer care.
Education
Bachelor of Science - Nursing
West Coast University
06.2020
Associate’s in arts - Health Sciences, Pre Nursing
Broward College
08.2016
Skills
- BLS / ACLS Certified
- TNCC Certified
- Registered Nurse in Florida
- Knowledgeable and Familiar With CERNER and EPIC, HIPAA Regulations and Medical Terminology
- Strong Organizational Skills
- Active Listening Skills and Excellent phone customer service
- Sharp Problem Solver
- Energetic Work Attitude
- Patient Centered Professional and Patient Advocate
- Seasoned in Conflict Resolution
- Courteous Demeanor
- Dedicated in Having a Passion for Learning
- Adaptive Team Player
- Exceptional Customer Service Skills
Certification
Registered Nurse
TNCC
Extensive word,adobe and a variety of computer platforms
Timeline
Emergency Room Registered Nurse
Joe DiMaggio Children’s Emergency Room
08.2024 - Current
Emergency Room registered nurse
Nicklaus Children's hospital
09.2023 - 08.2024
Adjunct SIM Instructor
Broward College
03.2023 - Current
Trauma ICU Registered Nurse
Broward Health Medical Center
01.2022 - 09.2023
Patient Financial Services Representative
Memorial Hospital Miramar
09.2019 - 10.2020
Patient Financial Services Representative
Memorial Hospital Pembroke
02.2016 - 09.2019
Teller
Bank of America
12.2015 - 02.2016
Physician's Scribe
Physassist Scribes
08.2015 - 02.2016
Retail Sales Associate
AT&T Mobility
03.2014 - 08.2015
Bachelor of Science - Nursing
West Coast University
Associate’s in arts - Health Sciences, Pre Nursing
Broward College
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