Kelisecya Poland
Fresno,TX
Summary
- Strong Packer with basic mechanical maintenance and repair knowledge. Experienced in item inspection, package preparation and shipment management. Considered hardworking, driven and respectful team player. Dedicated Packer comfortable moving heavy items with zero difficulty. Versed in inventory cycle counting, filling orders and packing boxes. Punctual, hardworking and considered valuable team member.
- Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care. Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
- Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
2
2
years of professional experience
Work History
Packer
Amazon
Missouri City, TX
03.2023 - 07.2024
- Organized inventory in the warehouse according to established procedures.
- Packed products in accordance with specified instructions.
- Wrapped items securely using appropriate packing materials.
- Labeled boxes, crates, and other containers accurately.
- Reported any damaged goods or discrepancies between actual product received versus what was ordered to management immediately upon discovery.
Front End Associate
Walmart
Missouri City, TX
09.2023 - 02.2024
- Processed customer transactions and provided excellent customer service.
- Provided product knowledge to customers as needed.
- Performed daily opening and closing procedures according to standard operating procedures.
- Re-stocked check-out line and end-cap displays with new merchandise.
Senior Caregiver
North Houston Transitional Care
Houston, TX
07.2023 - 10.2023
- Provided personal care and companionship to elderly clients in their homes.
- Assisted with activities of daily living such as bathing, grooming, dressing, meal preparation and medication reminders.
- Participated in leisure activities with clients including playing cards, reading books, going for walks.
- Provided emotional support for elderly clients dealing with loneliness or depression.
- Maintained a clean environment for the safety of clients while following infection control guidelines.
Customer Service Representative
Domino's Pizza
Missouri City, TX
03.2022 - 07.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
Hightower High School
Missouri City, TX05-2022
Skills
- Quality Assurance
- Equipment Inspection
- Temperature Control
- Production Line Monitoring
- Supply Management
- Product Inspection
- Product Organization
- Package Processing Equipment
- Quality Control
- Compassionate Care
- Feeding Assistance
- Personal Hygiene Assistance
- Patient Assistance
- Community Activities
- Basic Housekeeping
- Activities of Daily Living
- Patient Care
- Compassionate Caregiving
Timeline
Front End Associate
Walmart
09.2023 - 02.2024
Senior Caregiver
North Houston Transitional Care
07.2023 - 10.2023
Packer
Amazon
03.2023 - 07.2024
Customer Service Representative
Domino's Pizza
03.2022 - 07.2022
Hightower High School
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