Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelisha Holt

Birmingham,AL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Resourceful Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations.

Overview

9
9
years of professional experience

Work History

Police Officer, Uniformed Road Patrol

Birmingham Police Department
11.2021 - Current
  • Improved community relations by attending neighborhood meetings and addressing concerns of local residents.
  • Enhanced road safety by conducting regular traffic enforcement operations, issuing citations, and providing warnings as necessary.
  • Reduced crime rates through proactive patrolling and responding to calls for service in a timely manner.
  • Increased public trust by displaying professionalism, integrity, and excellent communication during interactions with citizens.
  • Maintained accurate records of daily activities and completed detailed reports on arrests, incidents, and other law enforcement actions.

Police Dispatcher

Birmingham Police Department
11.2021 - Current
  • Enhanced response times by efficiently prioritizing and dispatching emergency calls.
  • Improved communication between officers and dispatchers through regular training sessions on radio etiquette.
  • Maintained a high level of accuracy in data entry, ensuring all incident reports were complete and uptodate.
  • Contributed to department''s overall safety by consistently monitoring officer locations and providing timely assistance when needed.
  • Supported public safety initiatives by gathering relevant data from callers for accurate dispatching of appropriate resources.

Member Engagement Representative

Signify Health
07.2019 - 11.2021
  • Enhanced member satisfaction by promptly addressing and resolving inquiries and concerns.
  • Boosted member retention rates by consistently providing exceptional customer service and support.
  • Improved overall member experience with thorough product knowledge and personalized recommendations.
  • Streamlined the onboarding process for new members, ensuring a smooth transition into the organization.
  • Ensured timely response and appropriate handling of incoming emails/phone calls/messages from existing or prospective members seeking information about available offerings and options within our portfolio.

Sterile Processing Technician

Stryker Hygia
04.2018 - 07.2019
  • Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
  • Streamlined workflow for the department by organizing instruments and equipment in a systematic manner.
  • Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
  • Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
  • Increased compliance with infection control standards through regular inspection and maintenance of sterilizers.

Loader and Unloader

Fed Ex Ground
02.2015 - 04.2018
  • Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
  • Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
  • Increased warehouse organization by sorting incoming shipments and properly storing materials in designated locations.
  • Facilitated smooth operations by closely collaborating with team members to coordinate loading and unloading processes.
  • Streamlined workflow with efficient palletization of products according to size, weight, and shipment specifications.
  • Improved customer satisfaction by skillfully handling fragile items during the loading and unloading process, minimizing breakage incidents.

Education

High School Diploma -

Wilcox Central High School
Camden, AL
06.2007

Skills

  • Traffic Control
  • Crime Scene Preservation
  • Physical Fitness
  • Cultural Awareness
  • Effective communication
  • Time management

Timeline

Police Officer, Uniformed Road Patrol

Birmingham Police Department
11.2021 - Current

Police Dispatcher

Birmingham Police Department
11.2021 - Current

Member Engagement Representative

Signify Health
07.2019 - 11.2021

Sterile Processing Technician

Stryker Hygia
04.2018 - 07.2019

Loader and Unloader

Fed Ex Ground
02.2015 - 04.2018

High School Diploma -

Wilcox Central High School

Similar Profiles

CREATE PROFILE
Kelisha Holt