Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kella Shroll

Caldwell,ID

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience

Work History

Systems and Payments Coordinator

Shasta Administrative Services
Redmond, Oregon
04.2022 - Current
  • Administered all check run(s) for Shasta Administrative Services
  • Processed (loaded) inbound/outbound proprietary and EDI files
  • Produced Monthly Client Reporting Packages
  • File transfers with RedCard, SDS and Zelis
  • Worked all Claim Exception Reports
  • Worked with Check/EOB printer vendor on day-to-day processes and software issues
  • Accounting for all claims being routed to vendors
  • Assisted in set up new client bank account and MICR line check approvals through fulfillment vendor and ECI
  • Assisted in setup of ID Cards
  • Prepared layouts for check and EOB fulfillment vendor
  • Responsible for all client check runs and check registers
  • Create/Maintain/Generate Client Monthly Reporting Packages
  • Work with Flex Administrator to Process Flex check runs

Medical Records Specialist

CaseWorks LLC
, TX
10.2021 - 03.2022
  • Updated Patients Charts
  • Requested Medical Records
  • Obtained appropriate documentation needed to request records, such as release of information documents, estate documents, power of attorney, anything necessary to obtain records in a timely manner
  • Reviewed records once received

**Contract Employee**

Prior Authorization Representative/Patient Service Representative

St Charles Health System
Bend, OR
04.2020 - 10.2021
  • Processed incoming and outgoing referrals
  • Verify Insurance
  • Processed Medical Records
  • Contacted doctors offices, scanning, faxing
  • Checking in patients and scheduling appointments
  • Taking Payments
  • Data Entry

Receptionist/Medical Records Retrieval Specialist

Family Medicine Residency of Idaho, Inc.
Boise, ID
05.2019 - 10.2019
  • Answered Multiline Telephone Systems
  • Records Keeping
  • Verifying Insurance and Sending Patient Referral Requests
  • Appointment Scheduling
  • Data Entry
  • Checking in Patients
  • Taking Payments

Also worked with this company previously from August 2016-March 2018

Customer Service Representative/ Office Manager

UniFirst
Boise, ID
03.2018 - 05.2019
  • Answered multiple line phone system,
  • Processed Payments
  • Contacted clients who have past balances and collecting payment
  • Data entry and updating customers accounts

Receptionist/Administrative Assistant

Access Vans
Meridian, ID
06.2016 - 04.2017
  • Answered multiple line phone system
  • Payment Processing
  • Quick Books
  • Scheduling
  • Managing internet pages
  • Scanning
  • Faxing

Laborer/Office Assistant

MSB Construction and Concrete/ New Beginings Const
The Dalles, OR
06.2011 - 06.2016
  • Prepped jobsites for concrete pours, tying rebar, compacting, concrete finish troweling, stamping, and clean up.
  • Running errands to get product for construction side
  • Filing
  • Scheduling Appointments
  • Bookkeeping

Cashier/Sales Associate

Big 5 Sporting Goods
The Dalles, OR
03.2014 - 04.2016
  • Responsible as main cashier for tills
  • Close Out Procedures
  • Unloading Truck
  • Restocking and Organizing Merchandise
  • Customer Service

Call Center Agent

Columbia Pacific Communications
Hood River, OR
11.2013 - 03.2014
  • Answered multi-line telephone system
  • Taking detailed messages and transferring calls to business on- call representative
  • Record keeping/daily log
  • Light Housekeeping.

Education

Associate of Science - Psychology

Columbia Gorge Community College
The Dalles, OR
01-2015

Associate of Applied Science - General Studies

Blue Mtn Community College
Pendleton, OR
01-2014

High School Diploma -

The Dalles Wahtonka High School
The Dalles, OR
06-2013

Skills

  • Financial Management
  • Business Administration
  • Recordkeeping
  • Database Management
  • Information Collection
  • Project Management
  • Document Management
  • Data Entry
  • Scheduling and calendar management
  • Project Coordination
  • Medical Terminology
  • Data retrieval systems
  • Project Support
  • Negotiation
  • Document Control
  • MS Office
  • Work Planning and Prioritization
  • Schedule Coordination
  • Presenting Ideas and Plans
  • Patient Registration
  • Schedule Management
  • Patient Scheduling
  • Customer Service
  • Insurance Verification

References

References available upon request.

Timeline

Systems and Payments Coordinator

Shasta Administrative Services
04.2022 - Current

Medical Records Specialist

CaseWorks LLC
10.2021 - 03.2022

Prior Authorization Representative/Patient Service Representative

St Charles Health System
04.2020 - 10.2021

Receptionist/Medical Records Retrieval Specialist

Family Medicine Residency of Idaho, Inc.
05.2019 - 10.2019

Customer Service Representative/ Office Manager

UniFirst
03.2018 - 05.2019

Receptionist/Administrative Assistant

Access Vans
06.2016 - 04.2017

Cashier/Sales Associate

Big 5 Sporting Goods
03.2014 - 04.2016

Call Center Agent

Columbia Pacific Communications
11.2013 - 03.2014

Laborer/Office Assistant

MSB Construction and Concrete/ New Beginings Const
06.2011 - 06.2016

Associate of Science - Psychology

Columbia Gorge Community College

Associate of Applied Science - General Studies

Blue Mtn Community College

High School Diploma -

The Dalles Wahtonka High School
Kella Shroll