Kelle Fisher
Hamilton Square,NJ
Summary
Enthusiastic Clinical Hospice Supervisor and Administrator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the nursing profession.
6 Years experience in Hospice, 3 as a Case manager with 3 Years as a Clinical Supervisor and Administrator. 13 Years experience as an ER nurse along with other nursing management positions.
Excellent work ethic, supportive in team situations.
Excellent people and communication skills. Competent Nursing Supervisor and Administrator with demonstrated understanding of services, programs and resources. Forward-thinking, resourceful and dedicated professional with excellent understanding of reporting, quality assurance and training needs.
Overview
21
21
years of professional experience
Work History
Hospice Clinical Supervisor/Administrator
Greenwood Hospice
05.2021 - Current
- Facilitate hiring of qualified Hospice personnel by interviewing applicants and making recommendations for employment.
- Identified nurses' and staff training needs and devised training programs to close gaps. Created New staff Orientation binders and was responsible for orienting new staff. Provided scheduled Mandatory In-Services for all nursing and HHA staff
- Monitored, analyzed and corrected staff performance and worked with nurse manager to raise standards of practice.
- Adhered to State and CMS regulations for hospice practice. Implemented correction plan to address state deficiencies for hospice.
- Responded to crisis situations with calm and professional approach to optimize support.
- Lead and directed team of 18+ clinical personnel and support staff.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed improvement plans to solve problems and improve lagging areas
- Served as liaison between clinical staff and administration to address concerns and optimize workflows.
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Reduced overhead costs through careful budget management and resource allocation.
RN Hospice Case Manager
Angelic Hospice
03.2021 - 05.2021
- Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Worked independently and managed travel times, prioritized care needs.
RN Hospice Case Manager
Bayada @ Inspira
10.2018 - 01.2021
- Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care to over 18 patients daily.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Pool Nurse, Psychiatric
Trenton Psychiatric Hospital
09.2013 - 01.2019
- Effectively prioritized assignments, executing care based on each patient's relative condition and delegating tasks to available personnel to deliver safe and efficient care.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Evaluated charting procedures for adherence to best practices.
- Promoted health and wellness in psychiatric patients through caring emotional support and encouragement.
- Came up with treatment plans and communicated with patients about options, medications and self-management.
ER Nurse
St. Mary's Medical Center
10.2015 - 03.2018
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Monitored vital signs, conducted physical assessments and evaluated laboratory results for strategic care planning.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Educated patients and answered questions about health condition, prognosis, and treatment.
- Cared for as many as 30 patients each day, quickly identifying concerns, controlling symptoms and providing expert emergency care
Nurse Administrator
Community Education Centers (Bo Robinson Site)
03.2014 - 10.2015
- Established new policies and updated existing policies to improve standard of care for residents in correctional environment..
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Planned and assigned workload to 5-person nursing staff to direct patient care.
ER Nurse
Robert Wood Johnson Hospital
10.2003 - 09.2013
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care, charge nurse on weekends.
- Monitored vital signs, conducted physical assessments and evaluated laboratory results for strategic care planning.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Promoted teamwork among nursing colleagues through effective collaboration, communication, and mutual support during high-pressure situations.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Education
Associate of Science - Nursing
Mercer County Community College
West Windsor, NJ05.2003
Bachelor of Science - Business Administration
Rider University
Lawrenceville, NJ05.1993
Skills
- Multidisciplinary Team Collaboration
- Staff Management
- Team Leadership
- Patient Management
- Clinical abilities
- Hospice philosophy
- Clinical Quality Improvement
- Clinical documentation management
Timeline
Hospice Clinical Supervisor/Administrator
Greenwood Hospice
05.2021 - Current
RN Hospice Case Manager
Angelic Hospice
03.2021 - 05.2021
RN Hospice Case Manager
Bayada @ Inspira
10.2018 - 01.2021
ER Nurse
St. Mary's Medical Center
10.2015 - 03.2018
Nurse Administrator
Community Education Centers (Bo Robinson Site)
03.2014 - 10.2015
Pool Nurse, Psychiatric
Trenton Psychiatric Hospital
09.2013 - 01.2019
ER Nurse
Robert Wood Johnson Hospital
10.2003 - 09.2013
Associate of Science - Nursing
Mercer County Community College
Bachelor of Science - Business Administration
Rider University
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