Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kelle Hall

Summary

Administrative Secretary with proven experience in document management and empathy, perfected at Construtora Moura Dubeux and IPAB-City Council. Has excelled at cultivating customer relationships and streamlining processes, demonstrating exceptional organizational and problem-solving skills. He has agility and knowledge in computing and typing in general. Achieved significant improvements in customer satisfaction and operational efficiency. Always willing to help and learn.

Overview

8
8
years of professional experience

Work History

Real Estate Broker

Construtora Moura Dubeux
06.2021 - 01.2023
  • Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
  • Management of administrative documents, telephone and face-to-face service.
  • Use of a specific system, with data filling, customer and service information.
  • Ability to close sales and contract

Advisor and Administrative Secretary

IPAB- City Council Camera
01.2015 - 12.2020
  • File and Analyze Processes: Receive, file and analyze processes of civil servants requesting benefits, retirements, value reviews, etc
  • Registration update: Maintain the register of active, inactive and pensioner civil servants, updating personal information, employment relationships and benefits.
  • Guidance to the Employee: Provide information about the rights and duties of employees in relation to social security, clarifying doubts about retirement, pensions, granting of benefits, among others.
  • File and Analyze Processes: Receive, file and analyze processes of civil servants requesting benefits, retirements, value reviews, etc.

Education

Bachelor of Arts - Fashion Design

University Estacio De Sa
Fortaleza , CE
11-2015

BBA - Computer And Information Systems

Microlins
Fortaleza , CE

Skills

    Organization

    Document Management

    Agility

    Empathy

    Technology

    Problem-solving ability

    Proactivity

    Patience

Languages

Portuguese
Native or Bilingual
Spanish
Limited Working

Timeline

Real Estate Broker

Construtora Moura Dubeux
06.2021 - 01.2023

Advisor and Administrative Secretary

IPAB- City Council Camera
01.2015 - 12.2020

Bachelor of Arts - Fashion Design

University Estacio De Sa

BBA - Computer And Information Systems

Microlins

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Kelle Hall