Kelle Munoz ADC, CDP, AAP-BC
Director of Life Enrichment
Claymont,DE
Summary
Accomplished Director of Life Enrichment with five years of outstanding experience in management of community. Caring professional with genuine concern for populations. Knowledge of care requirements and background training, supervising, leading and motivating staff. Creative and compassionate with a deep love for improving the quality of life for residents.
Overview
28
28
years of professional experience
1
1
Certificate
Work History
Director Of Life Enrichment
HarborChase of Wilmington
Wilmington, DE
02.2021 - Current
- Developed, implemented and evaluated programs to enhance the quality of life for residents.
- Maintained a budget and monitored expenses related to life enrichment activities.
- Conducted assessments of residents' interests, abilities and needs in order to create individualized activity plans.
- Assisted residents in selecting meaningful leisure activities that promoted independence, self-esteem and social interaction.
- Collaborated with other departments within the organization to ensure that all programs were running smoothly.
- Provided one-on-one visits with residents who required additional assistance when participating in activities.
- Compiled monthly reports detailing program successes, challenges faced and areas needing improvement.
- Delegated work to staff, setting priorities and goals.
- Scheduled regular meetings with staff members to discuss program ideas, resident participation levels and satisfaction surveys.
- Monitored resident progress towards goals established within their individual activity plans.
- Performed regular assessments of equipment used for leisure activities to ensure safety standards were met.
- Developed special one-on-one programs for when residents were ill or unable to take part in group activities.
- Implemented and supervised average of 300 monthly activities for over 100 residents.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Reported changes in patient conditions to registered nurse or physician.
Certified Dementia Practitioner
HarborChase of Wilmington
Wilmington, DE
09.2021 - Current
- Participated in multi-disciplinary team meetings to discuss patient care plans and strategies for improvement.
- Assisted clients in developing life skills, such as problem solving, communication, decision making, self-care and social interaction.
- Encouraged clients to utilize positive coping mechanisms such as mindfulness exercises, relaxation techniques or physical activity.
- Documented all patient interactions within electronic medical record systems according to HIPAA guidelines.
Life Enrichment Coordinator, Assistant Director
HarborChase of Wilmington
Wilmington, DE
01.2019 - 02.2021
- Ensured that all activities are conducted safely by monitoring participants during sessions.
- Maintained records of attendance, program evaluations, and feedback from residents.
- Created a welcoming environment in the activity room by ensuring cleanliness and organization of supplies.
- Assisted in training new staff members on policies and procedures related to life enrichment services.
Director of Operations
Dave's Limousine
Claymont, DE
06.2010 - 12.2020
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Managed day-to-day operations of a large staff in multiple departments.
- Maintained budgeting documents for accurate tracking of expenses.
- Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
- Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
- Implemented systems for monitoring employee attendance, scheduling, payroll.
- Developed training programs for new employees as well as existing staff members.
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
Medical Assistant
Pediatric Associates of Delaware
Newark, DE
01.1996 - 01.2005
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Education
Some College (No Degree) - General Studies
Widener University
WilmingtonSkills
- Effective Collaboration and Interaction
- Patient evaluations
- Recruiting and Hiring
- Programming Implementation
- Activity Planning
- Team Leadership
- Coaching and Mentoring
- Treatment coordination
Affiliations
- Traveling, hiking, gardening and spending time with my family and rescue pups.
Certification
- Certified Activity Director, December 2021
- Certified Dementia Practitioner, September 2022
- Board Certified Advanced Activity Professional, February 2024
- FEMA Certified IS-0700.b
- FEMA Certified IS-00100.c
Timeline
Certified Dementia Practitioner
HarborChase of Wilmington
09.2021 - Current
Director Of Life Enrichment
HarborChase of Wilmington
02.2021 - Current
Life Enrichment Coordinator, Assistant Director
HarborChase of Wilmington
01.2019 - 02.2021
Director of Operations
Dave's Limousine
06.2010 - 12.2020
Medical Assistant
Pediatric Associates of Delaware
01.1996 - 01.2005
Some College (No Degree) - General Studies
Widener University
References
References available upon request.
References
References available upon request.
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