Hardworking and reliable with excellent attention to detail to manage processes and timelines to accomplish tasks. Versatile in purchasing, expediting and customer support.
Overview
20
20
years of professional experience
Work History
Business Development Associate
Beau Townsend Nissan
Vandalia, OH
10.2022 - Current
Talk with customers and build strong relationships to increases sales numbers.
Set up client appointments, cultivate relationships and follow through on service needs.
Manage client database to maintain accurate information.
Work with sales team to increase sales numbers.
Expeditor
ITW Hobart
Piqua, OH
10.2021 - 09.2022
Assess current inventories and bring in supplies to keep stock within optimal levels for expected demands.
Coordiated with all the ITW plants to bring in parts for downed customers.
Building and maintaining strong relationships with suppliers
Send weekly and monthly excel reports to suppliers for open orders.
Customer Care
Trimble
Dayton, OH
08.2019 - 10.2021
Oversaw addressing of customer requests for friendly, knowledgeable service and support on parts and pricing.
Provided exemplary level of service to customers on warranty claims and credit issues.
Used Oracle to put in daily customer purchase orders.
Built strong relationships with dealers to maintain loyalty and promote Trimble products.
Purchasing Assistant
Trimble
Dayton, OH
12.2014 - 08.2019
Created purchase orders to suppliers for parts and expedited orders.
Coordinated with suppliers to resolve performance related issues.
Took lead on ROHS certification process for our Construction Tool division and department.
Worked with managers to develop consistent ROHS objectives we needed to reach. Led monthly meeting with manager and engineering team.
Administrative Assistant
Avenue
Troy, OH
05.2014 - 12.2014
Assistant to Human Resources.
Maintained an up-to-date weekly company payroll.
Organized files, developed spreadsheets, power point presentations, faxed reports and scanned documents.
Administrator
TV-5 Broadcasting
Troy, OH
04.2013 - 12.2013
Improved office organization by developing filing system and customer database.
Established successful program by creating master schedules weekly.
Met with potential clients.
Administrative Coordinator
Hayner Cultural Center
Troy, OH
12.2005 - 04.2013
Organized quarterly class schedule, brochures and instructor information for print and web use.
Organized and executed community functions for facility.
Organized yearly summer art camp event and facility volunteers.
Press releases and marketing of events.
Education
Bachelor of Science - Business Communications
Bowling Green State University
Bowling Green, OH
05.1994
Skills
Proficient in Oracle, Agile, D365, Excel, Word, PhotoShop