Kellee German
St Louis
Summary
Dynamic Program Manager with a proven track record at Judevine Center for Autism, excelling in client advocacy and staff supervision. Skilled in training and mentoring, I foster positive working relationships while ensuring compliance with regulations. Known for problem-solving abilities, I enhance team performance and client care through effective communication and collaboration.
Overview
29
29
years of professional experience
Work History
Program Manager of Residential Services
Judevine Center for Autism
Saint Louis, MO
01.2017 - 02.2025
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Conducted employee evaluations, identifying achievements and areas for improvement.
- accompanied clients to physician appointments, maintained comprehensive health records.
- Collaborated with case mangers, families, and other professionals to facilitate a maximum level of care.
- Completed direct care with clients, assisting with daily living tasks.
Waitress
Waffle House Restaurant
St. Louis
01.2013 - 12.2016
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Store Clerk- Store Manager
Broadmart
NewBern N.C.
05.1996 - 12.2012
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Education
Master of Arts - Clinical Mental Health Counseling
University of Missouri, St. Louis M.O.
05-2026
Bachelor of Arts - Psychology
University Of Missouri, St. Louis
St Louis, MO05-2023
Associate of Arts - Criminal Justice
Craven Community College
New Bern, NC05-1997
High School Diploma -
Havelock High School
Havelock, NC05-1994
Skills
- Client assessment
- Positive working relationships
- Written and verbal communication
- Training and mentoring
- Client advocacy
- Reliability
- Multitasking Abilities
- Problem-solving abilities
- Time management
- Excellent communication
- Staff supervision
Timeline
Program Manager of Residential Services
Judevine Center for Autism
01.2017 - 02.2025
Waitress
Waffle House Restaurant
01.2013 - 12.2016
Store Clerk- Store Manager
Broadmart
05.1996 - 12.2012
Master of Arts - Clinical Mental Health Counseling
University of Missouri, St. Louis M.O.
Bachelor of Arts - Psychology
University Of Missouri, St. Louis
Associate of Arts - Criminal Justice
Craven Community College
High School Diploma -
Havelock High School