Kellee German
St Louis
Summary
Dynamic Program Manager with a proven track record at Judevine Center for Autism, excelling in client advocacy and staff supervision. Skilled in training and mentoring, I foster positive working relationships while ensuring compliance with regulations. Known for problem-solving abilities, I enhance team performance and client care through effective communication and collaboration.
Overview
29
29
years of professional experience
Work History
Program Manager of Residential Services
Judevine Center for Autism
01.2017 - 02.2025
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Conducted employee evaluations, identifying achievements and areas for improvement.
- accompanied clients to physician appointments, maintained comprehensive health records.
- Collaborated with case mangers, families, and other professionals to facilitate a maximum level of care.
- Completed direct care with clients, assisting with daily living tasks.
Waitress
Waffle House Restaurant
01.2013 - 12.2016
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Store Clerk- Store Manager
Broadmart
05.1996 - 12.2012
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Education
Master of Arts - Clinical Mental Health Counseling
University of Missouri, St. Louis M.O.
05-2026
Bachelor of Arts - Psychology
University Of Missouri, St. Louis
St Louis, MO05-2023
Associate of Arts - Criminal Justice
Craven Community College
New Bern, NC05-1997
High School Diploma -
Havelock High School
Havelock, NC05-1994
Skills
- Client assessment
- Positive working relationships
- Written and verbal communication
- Training and mentoring
- Client advocacy
- Reliability
- Multitasking Abilities
- Problem-solving abilities
- Time management
- Excellent communication
- Staff supervision
Timeline
Program Manager of Residential Services
Judevine Center for Autism
01.2017 - 02.2025
Waitress
Waffle House Restaurant
01.2013 - 12.2016
Store Clerk- Store Manager
Broadmart
05.1996 - 12.2012
Master of Arts - Clinical Mental Health Counseling
University of Missouri, St. Louis M.O.
Bachelor of Arts - Psychology
University Of Missouri, St. Louis
Associate of Arts - Criminal Justice
Craven Community College
High School Diploma -
Havelock High School
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