KELLEE GREENE
Orange,NJ
Summary
With 10 years of successful experience, I have effectively elevated operational standards to expand businesses. As a strategic thinker, I excel at identifying opportunities and devising plans to achieve organizational goals. I am a proven leader who can motivate teams and leverage emerging opportunities to significantly enhance company-wide strategy, reputation, and influence.
Overview
14
14
years of professional experience
4
4
Certification
Work History
Senior Project Manager
Justworks
New York, NY
12.2022 - Current
- Manage a team of project managers in delivering over 25 projects annually, with a combined budget of $100M
- Implement a standardized project management framework, reducing project delivery times by 20%.
- Lead and oversee multiple cross-functional technology projects and programs,
managing teams located internationally (AMER, EMEA, APAC) - Coordinate with stakeholders across multiple departments to align project goals and ensure successful outcomes.
- Developed risk management strategies that reduced project risks by 30%.
- Mentor and develop project management staff, resulting in a 25% improvement in team performance.
- Develop and implement client-facing process and technology solutions, focusing on cost-effectiveness.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Champion cross-functional collaboration by building diverse project teams, maximizing efficiency, and achieving optimal outcomes.
PROJECT MANAGER/ SENIOR CONSULTANT
Horizon BlueCross BlueShield of NJ/ Capgemini America Inc.
Newark, NJ
01.2020 - 11.2022
- Strategically led and managed a multi-million-dollar project, utilizing enterprise engineering, to implement a health guide model to improve the quality of care, affordability, and service for the insured.
- Collaborated cross-functional across multiple departments to achieve KPIs and OKRs.
- Led Project Administrators confidently while handling additional tasks of calendar management and vendor communication.
- Managed project assessment processes, ensuring project quality and identifying opportunities for advanced machine learning and artificial intelligence integration.
- Developed and implemented client-facing process and technology solutions, focusing on cost-effectiveness
PROJECT ADMINISTRATOR/ ASSOCIATE CONSULTANT
Horizon BlueCross BlueShield of NJ/ Capgemini America Inc.
Newark, NJ
12.2018 - 01.2020
- Provided administrative support for team meetings, including scheduling, agenda creation, note-taking, and follow-up tasks.
- Collaborated closely with project leads to provide accurate budgeting forecasts throughout the life cycle of each project.
- Managed and reconciled (risk, assumptions, issues, and decisions) RAID logs
- Assisted Business Analysts with best practices through documented data analysis, workshops, journey mapping sessions, and workflow.
- Oversaw and distributed all vital project documentation ( weekly status reports and meeting minutes)
- Scheduled and organized all client off/on-site visits conferences/meetings (arranged meals, technical support, power presentations, etc.)
- Appointed as the sole liaison to oversee and manage all verbal and written communications between the client and stakeholders during the entire implementation process.
- Demonstrated advanced problem-solving skills to identify and resolve complex issues related to projects.
SENIOR RESEARCH PROJECT COORDINATOR
Memorial Sloan Kettering Cancer Center, Sloan Kettering Institution
New York, NY
09.2017 - 12.2018
- Managed a $10M project budget while staying under budget by 15% YTD.
- Devised, deployed, and monitored clinical trials; recruited, screened, and enrolled subjects.
- Provided project management, including data collection, data analysis, analytical data review, and technical report writing.
- Analyzed and amended research studies in collaboration with Contracts and Protocol Activation Teams.
Executive Assistant/Group Leader
Memorial Sloan Kettering Cancer Center, Department of Medicine
New York, NY
06.2015 - 09.2017
- Supported management staff with administrative tasks, such as scheduling meetings, preparing agendas, taking minutes, and maintaining records.
- Answered phone calls, directed inquiries to appropriate personnel, and responded to customer requests promptly.
- Assisted physicians in drafting and editing memos, reports, and proposals.
- Improved workflow (analyzed operating practices and procedures to create new, revised existing methods, simplified reporting procedures, and various forms of communication
- Tracked project performance and cost and reported changes to the management team.
PATIENT FINANCIAL COORDINATOR
Memorial Sloan Kettering Cancer Center, Patient Accounts
New York, NY
04.2014 - 06.2015
- Provided excellent customer service by responding promptly to inquiries from patients regarding their bills
- Collaborated with other departments within the organization to ensure proper processing of payments for services rendered
- Conducted regular training sessions for colleagues on the most efficient methods for collecting payments from patients
- Discussed financial options with patients considering services
- Developed new policies and procedures related to patient accounts receivables
OFFICE COORDINATOR III
Memorial Sloan Kettering Cancer Center, Department of Medicine
New York, NY
02.2012 - 04.2014
- Organized and managed office operations and procedures, including record-keeping systems and filing protocols.
- Managed physician calendar, telephone, fax, and email interactions with patients.
- Trained and onboarded new office staff members.
- Prepared invoices, reports, memos, letters, financial statements, and other documents.
- Supported all office activities and functions to maintain efficiency and compliance with company policies.
MEDICAL BILLING COORDINATOR
Dasha Wellness
New York, NY
09.2010 - 01.2012
- Conducted comprehensive audits of medical billing operations.
- Utilized HIPAA-compliant processes to process medical claims electronically.
- Performed detailed review of claims, addressing upfront edits and errors to facilitate successful claim submission.
Education
MASTERS OF BUSINESS ADMINISTRATION -
University of Phoenix
09.2017
MASTERS OF HEALTH ADMINISTRATION -
University of Phoenix
09.2017
BACHELORS OF HEALTH SCIENCE IN HEALTH EDUCATION -
California State University East Bay
Hayward, CA06.2008
Skills
- Program and Project Management
- Staff Development
- Vendor/ Client Relationship Management
- Cost Control
- Budgeting
- Scaling Programs
- Staff Management
- KPI Tracking
Certification
- Lean Six Sigma Yellow Belt, GLSS
- Certified ScrumMaster (CSM), Scrum Alliance
- Certified Advanced ScrumMaster (A-CSM), Scrum Alliance
- PMP Certification (In Progress), PMI
Affiliations
- Member, Project Management Institute (PMI)
- Member, The Cru
- Volunteer, Alliance for Positive Change
- Volunteer, Braven
Timeline
Senior Project Manager
Justworks
12.2022 - Current
PROJECT MANAGER/ SENIOR CONSULTANT
Horizon BlueCross BlueShield of NJ/ Capgemini America Inc.
01.2020 - 11.2022
PROJECT ADMINISTRATOR/ ASSOCIATE CONSULTANT
Horizon BlueCross BlueShield of NJ/ Capgemini America Inc.
12.2018 - 01.2020
SENIOR RESEARCH PROJECT COORDINATOR
Memorial Sloan Kettering Cancer Center, Sloan Kettering Institution
09.2017 - 12.2018
Executive Assistant/Group Leader
Memorial Sloan Kettering Cancer Center, Department of Medicine
06.2015 - 09.2017
PATIENT FINANCIAL COORDINATOR
Memorial Sloan Kettering Cancer Center, Patient Accounts
04.2014 - 06.2015
OFFICE COORDINATOR III
Memorial Sloan Kettering Cancer Center, Department of Medicine
02.2012 - 04.2014
MEDICAL BILLING COORDINATOR
Dasha Wellness
09.2010 - 01.2012
MASTERS OF BUSINESS ADMINISTRATION -
University of Phoenix
MASTERS OF HEALTH ADMINISTRATION -
University of Phoenix
BACHELORS OF HEALTH SCIENCE IN HEALTH EDUCATION -
California State University East Bay
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