Kellee Harper
Jacksonville,FL
Summary
Detail-oriented billing professional with experience in patient billing, insurance claims, and account reconciliation. Skilled in data entry, follow-up, and clear communication with patients and office staff. Known for resolving payment issues quickly and supporting efficient billing workflows.
Overview
19
19
years of professional experience
Work History
Machine Operator
Pitney Bowes Presort Services
Jacksonville, Florida
04.2016 - 08.2026
- Operated mail sorting machines in presort services setting.
- Monitored high-speed equipment to support efficient production.
- Monitored machine feeds to ensure proper operation during production. and cleared mail jams promptly.
- Adjusted machine settings to accommodate varying mail types and volumes, ensuring optimal performance.
- Worked with team members to meet production targets and fix issues.
- Collaborated with team members to facilitate smooth mail flow and timely resolution of issues.
Billing Specialist
Podiatry Billing
Jacksonville, Florida
08.2007 - 01.2014
- Submitted insurance claims promptly to maximize reimbursements and minimize payment delays.
- Tracked insurance claims and followed up to resolve issues, expediting payment activity.
- Prepared accurate patient billing statements to support prompt payment processing and reduce account discrepancies.
- Answered patient billing and insurance inquiries, clarifying information to enhance satisfaction.
- Ensured accuracy by aligning remittance advice with account records.
- Addressed billing inquiries from patients and medical office staff to provide clarity.
- Maintained HIPAA-compliant billing files and patient account documentation.
- Responded to customer inquiries regarding billing, payments, and account status.
- Updated billing software with charges, adjustments, and account notes.
Education
Medical Billing Insurance And Coding
Advance Career Training
Jacksonville, FL08-2007
High School Diploma -
Paxon School For Advance Studies
Jacksonville, FL06-1998
Skills
- Machine setup
- Quality control
- Operational efficiency
- Process improvement
- Time management
- Team collaboration
- Time management and communication skills
Timeline
Machine Operator
Pitney Bowes Presort Services
04.2016 - 08.2026
Billing Specialist
Podiatry Billing
08.2007 - 01.2014
Medical Billing Insurance And Coding
Advance Career Training
High School Diploma -
Paxon School For Advance Studies