Organized Office Assistant known for high productivity and efficient task completion. Skilled in time management, data entry, and customer service. Excel in communication, adaptability, and problem-solving to enhance office operations.Strong multitasking skills, adept at managing multiple tasks simultaneously while maintaining high attention to detail. Demonstrated ability to streamline office processes for efficiency and productivity without compromising quality. Successfully ensured optimal office operations by implementing effective administrative systems.
Overview
18
18
years of professional experience
2007
2007
years of post-secondary education
Work History
Heavy Equipment Operator
Bechtel
Baytown, TX
03.2016 - 02.2024
Operated heavy machinery to support construction projects efficiently.
Conducted routine maintenance on equipment to ensure optimal performance.
Collaborated with team members to execute site safety protocols effectively.
Monitored equipment gauges and indicators for proper functioning during operations.
Trained new operators on equipment handling and safety procedures
Followed safety protocols while operating machiner,Transported materials around construction sites to work locations, Performed routine inspections on all heavy machinery prior to use.
Performed pre-shift and post-shift equipment inspections and accurately completed reports to support company policy
Promoted continuous improvement of workplace safety and environmental practices.
Worked with all crafts with finding material
Delivered material to all crafts
Spoke with craft members about safety harnesses also check them to make sure they’re probably equipped for the job
Check gang boxes and print check and Issued gang boxes and print checks to all supervision, crafts
Check lines to make sure equipment was installed properly
Office Worker
S&H trucking
Houston, Tx
01.2014 - 02.2016
Managed daily office operations for S&H Trucking, ensuring smooth workflow.
Coordinated communication between drivers and dispatch teams effectively.
Processed invoices and maintained accurate records for freight shipments.
Assisted in scheduling deliveries and managing driver assignments promptly
Organized filing systems, maintained records.
Performed general clerical duties such as photocopying, faxing, mailing.
Managed front desk operations such as answering phones and responding to emails.
Maintained a professional demeanor while interacting with internal and external customers via phone or email.
Scheduled appointments and managed calendars for department heads.
Greeted and directed visitors to the office.
Maintained confidentiality of sensitive information and documents.
Ordered office supplies and managed inventory to ensure a well-stocked office.
Provided customer service, addressing inquiries and resolving issues promptly.
Facilitated communication within the office and with external partners.
Managed daily office operations and maintained a clean and efficient workspace.
Handled incoming and outgoing mail and packages, including preparation for shipping.
Answered and directed phone calls to appropriate staff members.
Utilized office equipment such as printers, copiers, open sorted and routed incoming mail and fax machines efficiently.
Delivered messages and ran errands.
Communicated with customers, employees and vendors to answer questions and address complaints.
Copied, sorted and filed records of office activities and business transactions.
Psychiatric Technician
Ben Taub Hospital - Harris Health System
Houston
01.2010 - 12.2013
Monitored patient behavior and reported changes to nursing staff.
Assisted in developing and implementing treatment plans for patients.
Provided emotional support and counseling to patients during therapy sessions.
Maintained a safe and clean environment in patient care areas.
Documented patient progress notes and maintained accurate medical records.
Observed patient behaviors and reported any changes or concerning issues to the psychiatrist or nurse practitioner.
Maintained accurate records of patient progress including daily notes on individuals' moods, activities, interactions with others.
Ensured that all safety protocols were followed at all times while caring for patients in a residential setting.
Utilized therapeutic techniques such as positive reinforcement or distraction methods when working with agitated patients.
Collaborated with other healthcare professionals to coordinate individualized treatment plans for each client.
Handled vital sign monitoring, medication administration and patient behavior assessments.
Trained new psychiatric technicians and support staff.
Provided emotional support to patients during their recovery process.
Ensured safety and welfare of patients through constant supervision.
Assisted patients with daily living activities, such as bathing, dressing, and grooming and encouraged independence.
Recorded patients' health metrics using thermometers or blood pressure gauges.
Aided patients in performing activities of daily living.
Accompanied patients to medical and counseling appointments.
Assistant Manager
5-7-9 clothing store
Houston
07.2006 - 12.2009
Assisted in managing daily store operations and staff scheduling.
Coordinated inventory management and stock replenishment processes.
Implemented visual merchandising strategies to enhance product displays.
Oversaw cash handling procedures and daily financial reconciliations.
Developed promotional materials to support marketing initiatives in-store.
Managed and Address customer service inquiries and complaints in a timely manner.
Supervised daily operations including scheduling shifts, assigning duties.
Ensured compliance with safety regulations and company policies.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Resolved conflicts between team members in an effective manner.
Collaborated with management on developing strategic plans for achieving business goals.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Delegated work to staff, setting priorities and goals.
Recruited and trained new employees to meet job requirements.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Interviewed prospective employees and provided input to HR on hiring decisions.