Kellee Little
Kansas City,MO
Overview
18
18
years of professional experience
Work History
Warehouse Associate
Amazon
Grandview, MO
02.2025 - Current
- Working in the grocery department, I would ensure that the produce was efficient to go out to the customers(Grading).
- I would work with our scanners on a daily basis counting the product and making sure it aligned with what was in the system.
- I worked on the PC doing damages and donations, inputting what could be donated, or what needed to be inputted to be damaged out.
- Sorting and Batching, making sure the right packages got to the right bins for our customers.
Housekeeping
Progressive Missionary Baptist Church
Kansas City, MO
01.2015 - Current
- Vacuuming, sweeping, mopping, dusting, and sanitizing surfaces and fixtures in all areas (rooms, common areas, restrooms, etc.).
- Replenishing supplies like toiletries and cleaning products.
- Emptying trash and recycling bins.
- Identifying and reporting any maintenance issues, safety hazards, or damaged items to the appropriate personnel.
- Performing tasks like carpet shampooing, window washing, and other specialized cleaning as needed.
- Adhering to established cleaning procedures and schedules, including the proper use of cleaning chemicals and equipment.
- Interacting with residents or guests, providing assistance when needed, and maintaining a positive attitude.
- Preparing, cooking, and presenting food in a safe and appealing manner, potentially involving specialized cooking equipment.
- Responsible for setting up tables, chairs, linens, and food service areas, as well as breaking down and cleaning up after the event.
- Coordinating transportation of food and equipment, managing staff, and ensuring smooth service throughout the event.
- Maintaining a clean and organized kitchen, adhering to health and safety regulations, and ensuring proper food handling and storage are crucial.
- Interact with guests, address their needs, and handle any concerns or complaints that may arise.
Machine Operator
Silgan Dispensing systems
Kansas City, MO
10.2020 - 01.2025
- Monitoring and maintaining warehouse equipment and machinery.
- Setting up manufacturing equipment.
- Overseeing training of new or Junior Machine Operators.
- Using machine equipment to complete tasks.
- Performing routine inspections of manufacturing equipment.
- Evaluating the efficiency of each unit regularly, identifying improvements as needed.
- Working with air gauges and microscopes to ensure the product was to standards to ship to clients.
- Palletize boxes on pallets ensuring labels are on correctly and on the correct pallets.
- Team Lead and back up lead creating schedules for employees, doing paperwork, answering questions and helping coworkers.
Team Leader
Grupo Antolin
Kansas City, MO
05.2017 - 09.2020
- Manages and leads a team of employees.
- Communicates company goals, safety practices, and deadlines to team.
- Motivates team members and assesses performance.
- Provides help to management, including training, and keeps management updated on team performance.
- Communicates concerns and policies among management and team members.
Tax Examining Technician-Error Resolution-Submission Processing-W&I
Internal Revenue Service
Kansas City, United States
01.2008 - Current
- As a Tax Examining Quality Reviewer for Error Resolution, I perform work that involves analyzing, researching, determining, and initiating appropriate actions on tax returns that have various types of tax law issues, conditions and account relationships that must be resolved in order to resolve issues pertaining to taxpayer accounts.
- I utilize a variety of tools, such as IDRS, ERS, Control D, IAT and EQSP to review returns to ensure tax examiners actions initiated on tax issues are applicable to the return and attached schedules.
- I also utilize the following command codes ACTON ACTVT ADJ54 ATINQ BMFOL CFINK ERECT ODDBALL DLSEC EICMP ENMOD ENREQ ERINV ERUTL ESTAB FFINQ FINDS FRM77 GTREC GTSECIMFOL INCHG INOLE IRPTR MESSG MFREQ NAMEB NAMEE NAMEI NAMES NWDLN PGNUM REQ54 REQ77 RJECT RTVUE SCFTR SFDIS SSPND SUMRY TERUP$ TPIIP TRDBV TRERS TXCMP TXMOD UPTIN.
- In addition, I ensure all required information for correction of accounts and records are analyzed, verified, and adjusted accurately and payments on delinquent accounts are and delinquent returns are secured.
- I ensure determine taxpayer's financial status, secure levy sources, adjustment and secure uncollectible information: advise taxpayers of appeal procedures.
- On occasions I have provided technical assistance on systemic problems and inconsistencies in IRM's.
- I have extensive knowledge on interrelated tax rules, regulations, IRM's, and procedures concerning returns, documents, penalty and interest computations, correcting tax accounts and advising taxpayers options and consequences regarding tax liability.
- I have extensive knowledge of the online systems, research materials, EQRS and the usage of IDRS research and adjustment command codes.
- I perform and review credit transfer request, re-compute taxes and or penalties and interest.
- Access relevant systems to view and/or update taxpayers' accounts regarding payments received, review status of the case, and/or to make account adjustments.
- I ensure data is input correctly into automated systems to adjust tax, penalty, and/or credit adjustments, while recognizing indications of tax fraud; make determinations and use sound judgment concerning taxpayers' data and responses.
- Gain cooperation of taxpayers by explaining the best options available to resolve the problem or question, mutual interests, and to make sure they understand their responsibilities.
- Interpret the law as it relates to the issues and if affects the performance and efficiency of the Internal Revenue Service.
- Educate taxpayers on future action(s) needed to achieve and offer advice on tax liability.
- Employee consults with the manager or higher grade employee (work leader) on unusual or difficult issues.
- Receives and/or initiates contact with taxpayer and/or their representatives and third parties.
- As a Quality Reviewer I evaluate all available information and take corrective actions, such as credit transfers requests, re-computed tax, and/or penalty and interest.
- Educate taxpayers on future action(s) needed to achieve and offer advice on tax liability.
- Input in the EQSP system and researching in Control D. Also OJI when needed to ensure employees are following IRM procedures.
- While in ERS/Rejects Department, I performed multiple duties involving adjustments of tax documents and accounts.
- Made decisions involving critical tax issues while abiding by tax laws and regulations in order to correct taxpayer errors and inconsistencies.
- Adjusted taxpayer accounts as related to tax liabilities and tax credits.
- Also, I informed tax payers of additional information needed to process tax returns as stated in the Internal Revenue Manual (IRM).
- Researched different programs and sources to apply appropriate actions needed to resolve tax issues.
Timeline
Warehouse Associate
Amazon
02.2025 - Current
Machine Operator
Silgan Dispensing systems
10.2020 - 01.2025
Team Leader
Grupo Antolin
05.2017 - 09.2020
Housekeeping
Progressive Missionary Baptist Church
01.2015 - Current
Tax Examining Technician-Error Resolution-Submission Processing-W&I
Internal Revenue Service
01.2008 - Current