Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

Kellee Luckett

Coon Rapids,MN

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Housing Coordinator

Advocate Care Solutions
Columbia Heights, MN
05.2024 - Current
  • Organized and maintained accurate records of housing contracts, leases, and rental agreements.
  • Provided support to clients in resolving any issues or concerns regarding their living environment.
  • Maintained positive relationships with landlords by responding promptly to inquiries or complaints.
  • Performed administrative duties such as filing, data entry, recordkeeping.
  • Conducted regular site visits to inspect properties for maintenance needs or potential hazards.
  • Advised clients on their rights under applicable laws governing landlord-tenant relations.
  • Resolved disputes between clients and landlords through mediation or other conflict resolution methods.

Cashier

Union Liquors
Minneapolis, MN
06.2018 - 03.2024
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Ensured compliance with all safety regulations within the store environment.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Resolved customer complaints professionally in accordance with company policy.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.

Assistant Teacher

McComb School District
McComb, MS
10.2016 - 05.2020
  • Collaborated with other staff members to ensure student success.
  • Assessed student progress through observation, testing, and feedback from teachers.
  • Facilitated communication between families and school personnel about issues relating to students' academic progress.
  • Helped maintain a safe and orderly learning environment.
  • Provided individualized instruction to students who needed additional assistance.
  • Promoted a cooperative learning environment that encourages collaboration among students.
  • Collaborated with other staff members to develop strategies for improving student performance.
  • Attended faculty meetings as requested by the lead teacher.
  • Organized instructional materials, bulletin boards, displays, and demonstrations.
  • Provided one-on-one help to struggling students during study hall sessions.
  • Encouraged positive behavior with rewards and incentives.
  • Assisted classroom teacher in developing and implementing lesson plans.
  • Utilized technology such as computers, projectors, iPads. to enhance lessons.
  • Participated in professional development workshops related to teaching strategies.
  • Supported student-led discussions and presentations.
  • Encouraged critical thinking skills among students by posing thought-provoking questions during class discussions.
  • Created weekly newsletters for parents detailing upcoming events and activities.
  • Supervised small group activities.
  • Maintained accurate records of student attendance and grades.
  • Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
  • Protected confidential information related to staff and families.
  • Created calm and disciplined classroom environment to improve student focus.
  • Assisted teacher with enrichment activities, correcting papers, or supervising classroom to foster positive learning environment
  • Worked with students to reinforce learning of material or skill introduced by teacher.

Education

High School Diploma -

Mccomb High School
Mccomb, MS
05-1998

Some College (No Degree) - Clinical Child Psychology

Southwest Mississippi Community College
Summit, MS

Skills

  • Case Management
  • Negotiation
  • Property Inspections
  • Personal Counseling
  • Adaptability and Flexibility
  • Professional Demeanor
  • Active Listening
  • Emotional awareness
  • Reliability
  • Relationship Building
  • Goal Setting
  • Time Management
  • Excellent Communication
  • Documentation proficiency
  • Teamwork and Collaboration
  • Professionalism
  • Individualized Instruction
  • Teaching strategies
  • Behavior Management
  • Safe learning environment
  • Professional Development
  • Customer Service
  • Cash Register Operation
  • Customer Assistance
  • ID Verification
  • POS Systems

Certification

  • ACT WorkKeys National Career Readiness Certificate at the Silver level. (Southwest MS Comm. College)
  • Registered Certificate # HHZP5X5GYBSP
  • Issue Date: 9/9/2018
  • Certificate of Training PCA and CFSS support worker Training
  • Certificate Number: CFSSPCA104283220220713
  • Awarded on 07/13/2022

Timeline

Housing Coordinator

Advocate Care Solutions
05.2024 - Current

Cashier

Union Liquors
06.2018 - 03.2024

Assistant Teacher

McComb School District
10.2016 - 05.2020

High School Diploma -

Mccomb High School

Some College (No Degree) - Clinical Child Psychology

Southwest Mississippi Community College
  • ACT WorkKeys National Career Readiness Certificate at the Silver level. (Southwest MS Comm. College)
  • Registered Certificate # HHZP5X5GYBSP
  • Issue Date: 9/9/2018
  • Certificate of Training PCA and CFSS support worker Training
  • Certificate Number: CFSSPCA104283220220713
  • Awarded on 07/13/2022
Kellee Luckett