Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Housing Coordinator
Advocate Care Solutions
Columbia Heights, MN
05.2024 - Current
Organized and maintained accurate records of housing contracts, leases, and rental agreements.
Provided support to clients in resolving any issues or concerns regarding their living environment.
Maintained positive relationships with landlords by responding promptly to inquiries or complaints.
Performed administrative duties such as filing, data entry, recordkeeping.
Conducted regular site visits to inspect properties for maintenance needs or potential hazards.
Advised clients on their rights under applicable laws governing landlord-tenant relations.
Resolved disputes between clients and landlords through mediation or other conflict resolution methods.
Cashier
Union Liquors
Minneapolis, MN
06.2018 - 03.2024
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Ensured compliance with all safety regulations within the store environment.
Greeted customers and answered any questions they had about the store's products and services.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Resolved customer complaints professionally in accordance with company policy.
Processed returns and exchanges of merchandise in accordance with store policies.
Learned roles of other departments to provide coverage and keep store operational.
Trained new team members in cash register operation, stock procedures, and customer services.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Delivered high level of customer service to patrons using active listening and engagement skills.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Assistant Teacher
McComb School District
McComb, MS
10.2016 - 05.2020
Collaborated with other staff members to ensure student success.
Assessed student progress through observation, testing, and feedback from teachers.
Facilitated communication between families and school personnel about issues relating to students' academic progress.
Helped maintain a safe and orderly learning environment.
Provided individualized instruction to students who needed additional assistance.
Promoted a cooperative learning environment that encourages collaboration among students.
Collaborated with other staff members to develop strategies for improving student performance.
Attended faculty meetings as requested by the lead teacher.
Organized instructional materials, bulletin boards, displays, and demonstrations.
Provided one-on-one help to struggling students during study hall sessions.
Encouraged positive behavior with rewards and incentives.
Assisted classroom teacher in developing and implementing lesson plans.
Utilized technology such as computers, projectors, iPads. to enhance lessons.
Participated in professional development workshops related to teaching strategies.
Supported student-led discussions and presentations.
Encouraged critical thinking skills among students by posing thought-provoking questions during class discussions.
Created weekly newsletters for parents detailing upcoming events and activities.
Supervised small group activities.
Maintained accurate records of student attendance and grades.
Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
Protected confidential information related to staff and families.
Created calm and disciplined classroom environment to improve student focus.
Assisted teacher with enrichment activities, correcting papers, or supervising classroom to foster positive learning environment
Worked with students to reinforce learning of material or skill introduced by teacher.
Education
High School Diploma -
Mccomb High School
Mccomb, MS
05-1998
Some College (No Degree) - Clinical Child Psychology
Southwest Mississippi Community College
Summit, MS
Skills
Case Management
Negotiation
Property Inspections
Personal Counseling
Adaptability and Flexibility
Professional Demeanor
Active Listening
Emotional awareness
Reliability
Relationship Building
Goal Setting
Time Management
Excellent Communication
Documentation proficiency
Teamwork and Collaboration
Professionalism
Individualized Instruction
Teaching strategies
Behavior Management
Safe learning environment
Professional Development
Customer Service
Cash Register Operation
Customer Assistance
ID Verification
POS Systems
Certification
ACT WorkKeys National Career Readiness Certificate at the Silver level. (Southwest MS Comm. College)
Registered Certificate # HHZP5X5GYBSP
Issue Date: 9/9/2018
Certificate of Training PCA and CFSS support worker Training
Certificate Number: CFSSPCA104283220220713
Awarded on 07/13/2022
Timeline
Housing Coordinator
Advocate Care Solutions
05.2024 - Current
Cashier
Union Liquors
06.2018 - 03.2024
Assistant Teacher
McComb School District
10.2016 - 05.2020
High School Diploma -
Mccomb High School
Some College (No Degree) - Clinical Child Psychology
Southwest Mississippi Community College
ACT WorkKeys National Career Readiness Certificate at the Silver level. (Southwest MS Comm. College)
Registered Certificate # HHZP5X5GYBSP
Issue Date: 9/9/2018
Certificate of Training PCA and CFSS support worker Training
Certificate Number: CFSSPCA104283220220713
Awarded on 07/13/2022
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