Google Classroom
Kellee Ritter
Paraeducator
Wilmington,NC
Summary
Dedicated Professional Dedicated professional with experience across the areas of student-athlete development, leadership and organizational management. Strong background working with children through coaching, nutritional education and development combined with expertise in individualized coaching and relationship building. Successful at identifying opportunities for improvement and continually creating solutions to advance student-athlete achievement. Strong aptitude for leading, relationship building, student coaching and technological applications. Ability to communication effectively with a team and lead staff to successful completion of goals. Coordinates with organizational leadership to successfully deliver designated deliverables. Highly motivated with the use of technology and advancement within school communities and organizations. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
22
22
years of professional experience
32
32
years of post-secondary education
1
1
Language
Work History
Paraeducator, Special Education
Baltimore City Public School, Paraeducator
Baltimore, MD
08.2021 - Current
- Provides instructional assistance in support of classroom and learning activities
- Assists teachers in planning, implementing, and evaluating instructional lessons, strategies, activities, and materials
- Assists students individually and in small groups with instructional activities, skills reinforcement activities, and other instruction related activities or professional development
- Assists in administering tests and assessments
- Observes and gathers assessment data on students and assists in reviewing assessments and progress reports
- Prepares a variety of instructional materials, audio-visual aids, and reports, as requested
- Assists in maintaining an attractive, neat, and safe classroom
- Performs clerical support tasks including correction of tests and work papers, maintaining attendance logs, maintaining student folders and records, maintaining inventory, and reproduction of instructional related materials
- Provides support and instructional assistance in writing, science, computer, or other technology laboratory and ensures proper maintenance and care of laboratory equipment
- Performs and promotes all activities in compliance with equal employment and nondiscrimination policies; follows federal laws, state laws, school boards policies and the professional standards.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Spoke with parents about children's educational outcomes while observing behaviors and promoting sensitivity to each child's needs and condition.
- Collaborated with teachers to help with classroom and workload management.
- Collaborated with students with multiple degrees of special needs to accomplish various tasks.
- Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
- Administered tests and assessments to evaluate student progress and performance.
- Encouraged students to take ownership of learning by providing choices.
- Coordinated special education students and teacher assistant schedules with master schedule.
Elite Competitive Student Swim Coach
Nation’s Capital Swim Club
Fairfax, VA
09.2011 - 06.2021
- Implemented exercise programs and training strategies to bolster student's individual and team performance
- Demonstrated all swimming strokes and observed student athletes carefully to correct technique and form
- Prepared equipment before each class and stored items promptly after classes
- Taught daily swim instruction to students from ages 3 through 18
- Cultivated community and media relations through social media and other communication channels to support program
- Educated student-athletes on proper nutrition and benefits of adequate sleep, which helped improve overall performance
- Prepared student athletes for special competitions and tournaments.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Implemented proper safety protocols and emergency response plans.
- Assisted with coordinating and running special events and competitions.
- Developed and implemented lesson plans based on individual student needs.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Collaborated with swim team coaches to develop successful training plans.
- Mentored and trained new swim instructors on best practices.
- Researched latest industry trends and developments to keep abreast of best practices.
General Manager
Planet Fitness
Springfield, VA
08.2020 - 02.2021
- Developed effective business plans to align strategic decisions with long-term objectives
- Implemented operational strategies and effectively built customer and employee loyalty
- Assessed reports to evaluate performance, develop targeted improvements and implement changes
- Maximized efficiency by coaching and mentoring personnel on industry practices, company procedures and technology systems
- Engaged in employee recognition program which boosted productivity and improved morale
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee evaluations, and contract details.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and implemented strategies to increase sales and profitability.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Floor Manager
Sports Fair, Inc
Arlington, VA
10.2015 - 06.2021
- Established and optimized schedules to keep coverage and service in line with forecasted demands
- Oversaw employee performance, corrected problems and increased efficiency to increase productivity
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Monitored inventory to determine loss points, maintain clear records and strengthen controls
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Oversaw supply restocking, area cleaning, and product organization.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Promoted sales with aggressive targets and clear goal attainment strategies for individual employees and teams.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Managed store inventory and stock levels to maintain availability of products.
- Mentored team members to enhance professional development and accountability in workplace.
- Supervised department recoveries to maintain organized and professional displays for customers.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Family Line Team Leader, Team Member and Session Manager
Naval Services
San Diego, CA
04.2001 - 12.2006
- Builds relationships and connections with other naval families who are dedicated to serving naval spouses
- Mentoring, consulting and guiding families within the Naval community
- Continued…
- Developed strong cooperative relationships with coworkers and managers.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Held weekly team meetings to inform team members on company news and updates.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
Bachelor of Science - University Studies
East Carolina University
Greenville, NC 08.1996 - Current
Associate of Arts - Education
Cape Fear Community College
Wilmington, NC 09.2021 - 12.2022
High School Diploma -
Suitland High School
Suitland, MD 08.1992 - 06.1996
Certifications and Exams American Red Cross First Aid, CPR & AED USA Swimming Coaches Safety Training USA Swimming Athlete Protection Training Current USA Swimming Background Check USA Swimming Athlete Protection Training American Red Cross Lifeguard Certified USA Swimming Safety Training - undefined
Skills
Student AchievementStudent CoachingRelationship BuildingMentorshipTime ManagementTeamworkGoogle AppsSchedulingCommunity PartnershipsLeadershipBudgetBusiness NetworkingMotivated ProfessionalPolicy and ProcedureAccounts Receivable/Payable
Staff education and training
Proficient in [Software]
Complaint resolution
Cash Handling
Team Building
Performance improvement
Employee Evaluation
Training and mentoring
Daily workflow improvement
Safety processes and procedures
Key performance indicators
Technical Support
Sales expertise
Client Service
Account management
Cultural Awareness
Active Listening
Software
Edpuzzle
Schoology
Clever
Timeline
Associate of Arts - Education
Cape Fear Community College
09.2021 - 12.2022
Paraeducator, Special Education
Baltimore City Public School, Paraeducator
08.2021 - Current
General Manager
Planet Fitness
08.2020 - 02.2021
Floor Manager
Sports Fair, Inc
10.2015 - 06.2021
Elite Competitive Student Swim Coach
Nation’s Capital Swim Club
09.2011 - 06.2021
Family Line Team Leader, Team Member and Session Manager
Naval Services
04.2001 - 12.2006
Bachelor of Science - University Studies
East Carolina University
08.1996 - Current
High School Diploma -
Suitland High School
08.1992 - 06.1996