KELLEE SHOEMAKER
Summary
Dedicated professional with strong background in building rapport and providing evidence-based counseling services to individuals and families. Skilled in developing case plans, conducting intakes and assessments and documenting progress. Committed to advocating for the well-being of clients.
Overview
29
29
years of professional experience
Work History
Substitute Teacher
St. Hellens ESS
02.2024 - Current
- Maintained classroom management
- Focused on individual student engagement and problem solving.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
Lyft Driver
Lyft
05.2022 - Current
- Provide reliable, safe transportation for clients
- Maintained vehicle safety certifications, cleanliness, and driving records
- Highly skilled in positive customer service experience
- Excellent time management skills
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
- Arrived on time to customer appointments.
Juvenile Court Counselor
Clackamas County Juvenile Department
10.1995 - 08.2019
- Managed and supervised probation for 30 plus youth with felony and misdemeanor charges
- Worked with youth, parents, and outside agencies to help youth reach reformation
- Superior communication and investigation skills used to interview clients, parents, school personnel, and community partners to gather facts or evidence to verify or disprove probation violations
- Provide succinct and articulate reports to the court, District Attorney, and court appointed attorney Presented articulate verbal presentations and recommendations to support the youth’s reformation to the court
- Organized and developed Youth Service Team with Oregon City and Gladstone School Districts. Facilitated team meetings, organized monthly agenda, supported calendar, notes, and presentations for both districts
- Established and supported professional relationships with administrators, school counselors, and School Resource Officers; as well as other professionals from outside agencies who were involved with youth in the districts.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement. Designed culturally-sensitive interventions tailored to each client's background and experiences.
- Educated clients on available community resources, fostering a sense of empowerment and self-sufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Utilized motivational interviewing techniques to encourage positive change in client's lives. Implemented evidence-based therapeutic interventions to promote positive behavior change.
- Provided crisis intervention services to individuals experiencing acute distress or dangerous situations and offering immediate support and stabilization.
- Participated in ongoing professional development trainings to remain current on best practices within the field.
Drug Court Case Manager
Clackamas County Juvenile
04.2009 - 04.2013
- Coordinated program team of professionals within Juvenile Justice, mental health and schools to revamp and modernize drug court policies and protocols, using evidence-based tools, and data
- Presented data and information to all professional agencies involved in Drug Court on effectiveness of the program and detailed program needs and policy changes
- Supervised 20 or more diverse drug affected youth, interviewed, and screened new clients and families for potential entry to the program
- Provided excellent and detailed correspondence about client needs, milestones, and sanctions
- Maintained detailed notes, and reports, in JJIS, OTCMS and FileMaker Pro data bases.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Fostered open lines of communication with clients' families and support networks, involving them in the case management process as appropriate.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Collaborated with mental health professionals to address psychological needs of clients, supporting their holistic recovery.
Education
Bachelor of Science - Correction/Criminology
Western Oregon State College
Monmouth, OR06.1991
Skills
- Experience with preparation of court documents, reports, and verbal presentation to the court, or committees and making critical stage decisions on sensitive cases
- Talented and skilled with getting along and establishing rapport with difficult people
- Familiar with interpretation of data, tracking data, and generating reports based on data trends
- Assessing workload and establishing priorities in a rapidly changing environment
- Excellent collaboration skills with team collaboration and working with outside agencies
- Easily adaptable to unfamiliar situations and job expectations
- Skilled at working on Juvenile Justice Information System (JJIS), File Maker Pro, Oregon Treatment Court Management System (OTCMS), Microsoft Word, and Excel data bases
- Skilled in intake interviewing using Motivational Interviewing and building rapport with clients and families
- Adept at conflict resolution and in Crisis Intervention Techniques
Timeline
Substitute Teacher
St. Hellens ESS
02.2024 - Current
Lyft Driver
Lyft
05.2022 - Current
Drug Court Case Manager
Clackamas County Juvenile
04.2009 - 04.2013
Juvenile Court Counselor
Clackamas County Juvenile Department
10.1995 - 08.2019
Bachelor of Science - Correction/Criminology
Western Oregon State College
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