Kellee Tricocci
Runnemede,NJ
Summary
Operations Manager and talented leader with numerous years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
36
36
years of professional experience
Work History
Operations Manager
GETZ Transport Solutions
02.2022 - Current
- Developing transportation plans and strategies specific to an event.
- Coordinating with event organizers and stakeholders to understand transportation needs and expectations for each event.
- Managing and supervising transportation staff, including drivers, dispatchers, and coordinators, to ensure efficient execution of transportation plans.
- Ensuring adherence to safety regulations and guidelines for all aspects of an event transportation.
- Resolving any transportation-related issues or emergencies that may arise during events, ensuring minimal disruption to attendees and event operations.
- Continuously improving transportation processes and procedures top enhance efficiency, customer satisfaction, and cost-effectiveness.
Warehouse Associate
Amazon
07.2019 - 05.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Consistently lifted materials weighing as much as 60 pounds
Store Manager
Acme Markets, Inc
10.1987 - 01.1998
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Assisted with hiring, training and mentoring new staff members.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
High School Diploma -
Lower Cape May Regional High School
Cape May, NJ06.1991
Skills
- Strong leadership and team management abilities
- Proficient in strategic planning and execution
- Excellent problem-solving and decision-making skills
- Effective communication and interpersonal skills
- Experience in project management and cross-functional collaboration
- Expertise in supply chain management and logistics
- Proficient in using relevant software and technology tools for operations management
- Warehouse Operations
- Management
- Multi-Site Operations
Timeline
Operations Manager
GETZ Transport Solutions
02.2022 - Current
Warehouse Associate
Amazon
07.2019 - 05.2022
Store Manager
Acme Markets, Inc
10.1987 - 01.1998
High School Diploma -
Lower Cape May Regional High School
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