Hi, I’m
Kellee "Love" Smith
Charlotte,NC
The successful warrior is the average man, with laser-like focus.
Bruce Lee
Summary
Accomplished Business Owner and hardworking Services Manager with significant background operating salon and retail businesses. Highly skilled in leading teams through retail design layouts for vendor, store, and company-wide events. Proficient in building and developing personnel through mentor-ship, development, and training. History of successfully launching new businesses, coordinating with vendors to overcome obstacles utilizing excellent communication, emotional intelligence, and critical thinking.
Overview
13
years of professional experience
1
Certification
Work History
Love Handles All Charlotte, NC
Spotify Podcaster
08.2023 - Current
Job overview
- Conducted pre-interview research and prepared questions for guests.
- Developed a podcast format to ensure consistency in content production.
- Organized recording sessions with guests, including scheduling and booking venues.
- Edited audio files using digital software programs such as Audacity or Adobe Audition.
- Monitored industry trends and identified potential topics for upcoming episodes.
Market America
International Product Manager
03.2023 - Current
Job overview
- Coordinated project planning and execution with international product management team members and team leads.
- Collaborated with sales, marketing and web merchandising teams to launch products on time and within budget.
- Reviewed sales and customer concerns to collaborate on jewelry designs and product presentation to drive business at weekly planning sessions.
- Developed pricing strategies while balancing firm objectives with customer satisfaction maximization.
Kellee Kutz Studio
Salon Owner/Operator
03.2011 - Current
Job overview
- Built relationships with vendors and monitored supply chain to spot and correct deficiencies.
- Created culture focused on customer service and satisfaction, resulting in improved customer loyalty, referrals, and retention.
- Implemented business development strategy focused on social media branding and launching email marketing campaigns, attracting new customers, and expanding market penetration.
- Budgeted based upon costs and fees for successfully operating business
- Introduced clients and salon staff to alternative hair therapies involving natural plant-based products to increase company revenue by 68%.
- Managed employees, scheduled shifts, determined and provided training needs.
Ulta Beauty Inc.
Services Manager
11.2021 - 03.2023
Job overview
- Recruited, interviewed, hired, trained, and lead stylists, estheticians, and beauty professionals in all aspects of service technical skills and sales business.
- Managed 35 staff of skincare experts, makeup artists, and salon stylists
- Collaborated with beauty brand partners to plan and execute all in-store events.
- Directed staff on decorative features within retail design layouts for events, holiday, specials, and all marketing promotions.
- Established performance metrics for retail and service teams to exceed sales and service sales goals.
Kenneth Schuler School of Cosmetology
Cosmetology Instructor
05.2021 - 11.2022
Job overview
- Taught students all required material to successfully pass South Carolina cosmetology state board examination.
- Planned both theory and practical lessons for 28 students
- Prepared visual aids to support class lectures, including presentations, overhead transparencies, and simulations.
- Educated students about important principles of safety and sanitation rules to assure compliance with state board laws and regulations.
- Prepared students for SC cosmetology exam with 96% success rate.
Education
Central Piedmont Community CollegeCharlotte, NC
Some College (No Degree) from Interior Design
08.2026
Market America, Inc.Greensboro
Certificate from Emotional Intelligence in The Workplace
05.2023
Central Piedmont Community CollegeCharlotte, NC
Certificate from Community Health Worker
04.2021
NC State Board of Cosmetic ArtsRaleigh
Licensed from Cosmetology Instructor
03.2021
Empire Beauty School Concord
License from Cosmetology
09.2009
Skills
- Active Listening
- Adaptive & Insightful Learner
- Analytical & Problem-solving
- Attention to Detail
- Education, Development & Training
- Emotional & Mental Intelligence
- Friendly, Positive Attitude
- Growth Mindset
- Influential & Motivational
- Leadership & Organization
- Master Stylist
- MS Office
- Networking & Collaboration
- Outreach & Results-driven
- Passion For Design Esthetic
- Operations management
- Consulting
- Strategic planning
- Business planning
- Staff Management
- Customer Relations
- Recruitment
- Coaching and mentoring
- Effective leader
Accomplishments
- Supervising team of 35 staff members.
- Designed salon suite interior layout
- Taught and prepared cosmetology students mock testing for state board examinations.
- Opened Kellee Kutz Studio salon, Charlotte, NC, March 1, 2011
- 1st Jewelry Designer in Charlotte International Fashion Week, September 2012
Affiliations
- Student Advisory Board Committee
Certification
- Cosmetology License September 2009
- Cosmetology Instructor License 2021
- Community Health Worker Certificate 2021
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Spotify Podcaster
Love Handles All
08.2023 - Current
International Product Manager
Market America
03.2023 - Current
Services Manager
Ulta Beauty Inc.
11.2021 - 03.2023
Cosmetology Instructor
Kenneth Schuler School of Cosmetology
05.2021 - 11.2022
Salon Owner/Operator
Kellee Kutz Studio
03.2011 - Current
Central Piedmont Community College
Some College (No Degree) from Interior Design
Market America, Inc.
Certificate from Emotional Intelligence in The Workplace
Central Piedmont Community College
Certificate from Community Health Worker
NC State Board of Cosmetic Arts
Licensed from Cosmetology Instructor
Empire Beauty School
License from Cosmetology
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