Kellee Harmon
York
Summary
Maternal health program leader and registered nurse with 19 years of maternal-child health experience and 6 years supporting Medicaid maternal case management programs within a managed care organization. Proven expertise in high-risk pregnancy management, program evaluation, cross-functional collaboration, and data-informed quality improvement. Demonstrated ability to translate clinical insight, utilization data, and member engagement trends into actionable improvements aligned with state and federal Medicaid requirements, NCQA standards, and organizational quality goals. Trusted clinical leader skilled in coordinating multidisciplinary teams, collaborating with vendors and community partners, and advancing person-centered, coordinated care for pregnant and postpartum members.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Nurse Case Manager, High-Risk Pregnancy
MedStar Family Choice
Baltimore, MD
01.2020 - Current
- Lead care coordination for high-risk pregnant and postpartum Medicaid members, supporting maternal case management program objectives related to engagement, utilization, quality, and outcomes.
- Partner with clinical, quality, analytics, provider, outreach, and community-based teams to deliver coordinated, person-centered maternal care and reduce barriers to access.
- Analyze member engagement, utilization patterns, and outcomes data to identify trends, risks, and opportunities for maternal program improvement.
- Support evaluation of maternal program effectiveness through data reporting, documentation accuracy, and performance monitoring aligned with Medicaid and NCQA standards.
- Collaborate with external vendors and community partners to align services, improve care coordination workflows, and prevent duplication of services.
- Apply clinical expertise and data-informed decision-making to optimize care pathways for high-risk and complex maternal cases.
- Identify gaps in care coordination or engagement and proactively escalate risks impacting maternal outcomes or program performance.
- Support safe transitions of care from inpatient settings to home, ensuring continuity of services, follow-up, and member education.
- Maintain compliance with confidentiality, consent, and regulatory requirements governing maternal and postpartum populations.
Lead Clinical Nurse (OB/GYN & Pediatrics)
Kaiser Permanente
Baltimore, MD
11.2017 - 12.2019
- Provided operational leadership for day-to-day patient care activities within a high-volume OB/GYN and pediatric practice, ensuring safe, efficient, and patient-centered care delivery.
- Monitored department throughput, patient flow, and staffing needs, proactively managing schedules and assignments 2–3 days in advance to maintain coverage and minimize delays in care.
- Served as a clinical resource for interdisciplinary teams, supporting nurses, medical assistants, and providers with evidence-based guidance and real-time clinical decision support.
- Led and coordinated the response to clinical emergencies, ensuring adherence to established protocols, quality control standards, and patient safety requirements.
- Mentored new staff and supported orientation, onboarding, and competency validation, reinforcing clinical standards, workflows, and performance expectations.
- Facilitated effective communication between staff, providers, and leadership through daily huddles, team meetings, and electronic communication tools, promoting alignment and operational clarity.
- Acted as a patient advocate, addressing patient concerns and complaints, resolving issues collaboratively, and maintaining a safe, therapeutic clinical environment.
- Conducted ongoing reviews of clinical workflows and documentation to support quality improvement, regulatory compliance, and performance optimization.
- Maintained consistent communication with staff to provide feedback, address barriers, and support continuous improvement in patient care and team performance.
Clinical Nurse II – Labor & Delivery
Mercy Medical Center
Baltimore, MD
01.2007 - 11.2017
- Delivered comprehensive care to low- and high-risk maternal and newborn populations across antepartum, intrapartum, and postpartum settings.
- Interpreted fetal monitoring data and maintained precise EMR documentation to support patient safety and quality outcomes.
- Provided pre-operative, intra-operative, and post-operative care for obstetric patients, including OB surgical cases.
- Delivered extensive maternal education, breastfeeding support, and newborn care.
- Ensured adherence to clinical protocols, safety standards, and regulatory requirements for maternal-infant care.
Parent Educator
WellSpan York Hospital
York, PA
06.2014 - 12.2016
- Delivered prenatal, newborn, and lactation education to diverse family populations.
- Developed and delivered educational content aligned with evidence-based public health and maternal health best practices.
Education
Bachelor of Science in Nursing -
Western Governors University
05.2019
Associate of Science in Nursing - undefined
Community College of Baltimore County
12.2006
Skills
- Maternal Case Management Programs
- High-Risk & Complex Pregnancy Care
- Medicaid & NCQA Compliance
- Program Evaluation & Continuous Improvement
- Cross-Functional & Vendor Collaboration
- Data Analysis and Reporting
- Care Coordination & Transitions of Care
- Quality Improvement & Utilization Review
- Staff Coaching & Clinical Leadership
- EMR Systems (Epic, Medconnect & multiple platforms)
- Culturally Responsive, Member-Centered Care
Certification
Registered Nurse, Maryland Board of Nursing
Timeline
Nurse Case Manager, High-Risk Pregnancy
MedStar Family Choice
01.2020 - Current
Lead Clinical Nurse (OB/GYN & Pediatrics)
Kaiser Permanente
11.2017 - 12.2019
Parent Educator
WellSpan York Hospital
06.2014 - 12.2016
Clinical Nurse II – Labor & Delivery
Mercy Medical Center
01.2007 - 11.2017
Associate of Science in Nursing - undefined
Community College of Baltimore County
Bachelor of Science in Nursing -
Western Governors University
Program Quality Operational Contributions
- Contribute clinical expertise to maternal health program initiatives focused on member engagement, utilization management, and outcome improvement.
- Support quality improvement efforts aligned with Medicaid requirements, NCQA standards, and organizational goals.
- Participate in interdisciplinary reviews addressing maternal care coordination challenges, workflow optimization, and member experience.
- Support regulatory readiness through accurate documentation, data integrity, and adherence to compliance standards.