Kellen Brinkhoff

Greeted and assisted customers in a courteous and professional manner upon arrival at the dealership.

Organized and maintained the dealership's vehicle lot to optimize space and facilitate easy access for service technicians.

Supported service advisors by performing administrative tasks, including filing paperwork and preparing documents.

Provided exceptional customer service by greeting patrons, taking orders, and recommending menu items based on knowledge of offerings.

Demonstrated strong communication skills to effectively explain menu items, answer questions, and address customer concerns or special requests.

Developed strong interpersonal skills through building a bond with guests and positive relationships to encourage repeat business.

Collaborated with kitchen and bar staff to ensure smooth operations and timely service delivery during peak hours.

Provided knowledgeable guidance on product features, benefits, and uses to help customers make informed purchasing decisions.

Handled customer inquiries, concerns, and returns in a professional and courteous manner, striving to resolve issues to the customer's satisfaction.

Promoted Home Depot credit cards and additional services to enhance customer experience and loyalty.

Collaborated with team members and department managers to meet customer service and sales goals.