KELLEN CANSFIELD
Saint Clair,MI
Summary
Assistant Operation Manager with background in administration and human resources. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams.
Overview
2
2
years of professional experience
1
1
Certification
Work History
ASSISTANT OPERATIONS MANAGER
Mercy Plus Autism Services
Saint Clair, MI
02.2023 - Current
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Streamlined onboarding processes by creating and implementing comprehensive checklists for new hires.
- Maintained accurate records of all onboarding activities, ensuring compliance with company policies and legal requirements.
- Enhanced employee retention rates with thorough orientation sessions and consistent followups.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
BEHAVIORAL TECHNICIAN
Mercy Plus Autism Services
Saint Clair, MI
05.2022 - 02.2023
- Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
- Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
- Provided one-on-one support and guidance for clients in various settings, promoting generalization of learned skills.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
Education
Bachelor of Education and Liberal Arts -
UNIVERSITY OF PHOENIX
2024
Skills
- Flexibility/Adaptability
- Attention to Detail
- Microsoft Office
- Problem-Solving
- Staff Training and Development
- Hiring and Onboarding
- Records Organization and Management
- Time Management
- Strong Communication
Certification
- First Aid/CPR/AED, 05/01/2022, Present
- 05/01/2022, 02/28/2023
Timeline
ASSISTANT OPERATIONS MANAGER
Mercy Plus Autism Services
02.2023 - Current
BEHAVIORAL TECHNICIAN
Mercy Plus Autism Services
05.2022 - 02.2023
Bachelor of Education and Liberal Arts -
UNIVERSITY OF PHOENIX