Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kellen Eskridge

Mercer Island,WA

Summary

Adept at problem-solving and customer service, I significantly enhanced guest experience and team efficiency at Chic-Fil-A. Trained staff and excelled in multitasking, with a keen eye for detail, ensuring a welcoming atmosphere and smooth front-of-house operations. My skills in clear communication drove improvements in service delivery and guest satisfaction.


Overview

Work History

Front of House Employee

Chic-Fil-A
10.2021 - 02.2022
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Established welcoming atmosphere by greeting each guest warmly.

Education

No Degree -

Mercer Island High School
Mercer Island, WA
06-2024

Skills

  • Problem-solving
  • Seating arrangements
  • Multitasking and organization
  • Attention to detail
  • Clear communication
  • Customer service
  • Team collaboration
  • Conflict resolution

Additional Information

I previously lived in New Zealand which is part of the reason I had to leave my last job. That move taught me a lot about working with a diverse range of backgrounds and cultures which I believe has made me a lot better connecting with new people and customers.

Timeline

Front of House Employee

Chic-Fil-A
10.2021 - 02.2022

No Degree -

Mercer Island High School
Kellen Eskridge