Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kellen Runningen

Rosemount,MN

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Consistently working to improve personally and professionally.

Overview

2
2
years of professional experience

Work History

Volunteer

Aramark
St Paul, MN
06.2024 - Current
  • Greeted and served customers.
  • Assisted with fundraising efforts.
  • Followed directions from supervisors and completed tasks within appropriate timeframe.

Customer Service Representative

Certifreshcigar
Edina, MN
02.2024 - Current
  • In the process of making a win-back campaign to regain former customers.
  • Contacted customers about new additions to the product line.

Customer Service Manager

Cub Foods
Rosemount, MN
09.2022 - 02.2024
  • Monitored staff performance to ensure adherence to customer service standards.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.

Education

High School Diploma -

Rosemount High School
3335 142nd St W
06-2023

Skills

  • Complaint resolution
  • Product Knowledge
  • Retail sales customer service
  • Active Listening
  • Professional telephone demeanor
  • Follow-up skills

References

References available upon request.

Timeline

Volunteer

Aramark
06.2024 - Current

Customer Service Representative

Certifreshcigar
02.2024 - Current

Customer Service Manager

Cub Foods
09.2022 - 02.2024

High School Diploma -

Rosemount High School

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Kellen Runningen