Kellen Walton

• Managed daily store operations, including inventory tracking, and customer service.
• Styled customers with curated vintage and name-brand fashion pieces, increasing client satisfaction and repeat visits.
• Grew the store’s social media presence on Instagram and TikTok, creating engaging content and boosting online traffic.
• Organized and executed local pop-up events and in-store sales promotions.
• Handled all merchandising and visual layout to ensure an attractive, on-brand customer experience.

• Constructed and repaired furniture using hand and power tools.
• Followed work orders and verbal instructions to complete projects efficiently.
• Moved and organized freight and inventory in warehouse and loading areas.

• Provided information to customers regarding services and facilities.
• Processed payments and maintained accurate records of transactions.
• Greeted guests, resolved complaints, and managed phone and email inquiries.
• Handled data entry tasks and document transmissions for customer communication.
• Engaged potential members through effective communication and relationship-building techniques.
• Assisted customers in understanding membership options and benefits available.

GPA: 3.6