Hi, I’m
Kellen Williams
Mapleton,Illinois
Summary
Accomplished professional with a proven track record at Tazewell County Sheriff's Department, enhancing safety and security through expert crisis management and de-escalation techniques. Skilled in policy enforcement and relationship building, I significantly reduced contraband instances, demonstrating strong leadership and emergency response capabilities.
Overview
15
years of professional experience
1
Certification
Work History
Tazewell County Sheriff's Department
Correctional Officer
04.2015 - Current
Job overview
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Observed behavior of residents individually and in groups.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Inspected work sites and crew trucks for contraband, cleanliness, and safety.
- Assisted in development of procedures and policies to maintain peace and order in facility.
Home Depot
Sales Associate
01.2015 - 04.2015
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
Avis Budget Rental Group
Car Detailer
06.2012 - 09.2014
Job overview
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Streamlined workflow processes by keeping tools and supplies well-organized for easy access throughout each task.
- Refilled gas tanks and documented fluid levels.
Benchmark Cabinets And Millwork Inc.
Draftsman
09.2010 - 12.2011
Job overview
- Developed CAD drawings from hand sketches, verbal instructions, and site visits.
- Calculated dimensions and allowances with accurate precision for project specifications.
- Reduced errors in drawings by conducting thorough reviews of specifications provided by clients or stakeholders.
- Created CAD models and drawings for casework designs.
- Played a key role in successful project completion by meeting strict deadlines and maintaining open communication with team members.
- Interpreted technical drawings, schematics and computer-generated reports to make revisions to CAD drawings.
- Developed detailed, high-quality construction documents to facilitate seamless project implementation.
- Created visually appealing 3D renderings that aided clients in envisioning completed projects.
Sky Harbor Steakhouse
Dishwasher
08.2009 - 07.2010
Job overview
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
Illinois Central College, East Peoria, IL
No Degree from Architectural Construction Technology
03.2013
University Overview
- Relevant Coursework AutoCAD Drafting & Design
Limestone Community High School, Bartonville, IL
High School Diploma
03.2011
University Overview
- Relevant Coursework AutoCAD Drafting & Design
Skills
- First Aid Training
- Emergency Response
- De-Escalation Techniques
- Conflict resolution skills
- Policy Enforcement
- Safety and security enforcement
- Relationship building and management
- Crisis Management
- Emergency Management
- Staff Management
Certification
- Certified Field Training Officer with the Tazewell County Sheriff's Department - Certified November 2023
Timeline
Correctional Officer
Tazewell County Sheriff's Department
04.2015 - Current
Sales Associate
Home Depot
01.2015 - 04.2015
Car Detailer
Avis Budget Rental Group
06.2012 - 09.2014
Draftsman
Benchmark Cabinets And Millwork Inc.
09.2010 - 12.2011
Dishwasher
Sky Harbor Steakhouse
08.2009 - 07.2010
Illinois Central College
No Degree from Architectural Construction Technology
Limestone Community High School
High School Diploma
- Certified Field Training Officer with the Tazewell County Sheriff's Department - Certified November 2023
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