Kellen Williams
St Louis,MO
Summary
Talented Claims Adjuster emphasizing effective time management, cost control and mediation. Self-motivated and customer-focused.
Overview
11
11
years of professional experience
Work History
Home Restoration
Domonique Bourne
St.Louis, MO
05.2024 - 05.2024
- Communicated daily with my employer to become knowledgeable and aware of how to complete the daily tasks that were assigned.
- Installed new drywall, flooring, insulation, paint, fixtures. as needed according to project specifications.
- Maintained a clean workspace at all times while adhering to company policies.
Insurance Claims Adjuster
Eberls Claim Service
St.Louis, MO
04.2022 - 12.2022
- Responsible for the adjusting of auto catastrophe claims and handling practices, procedures, rules, and individual state guidelines.
- Ensured timely and cost-effective claims resolution.
- Interacted with policyholders, agents, and claimants to facilitate accurate prompt claims resolution.
- Evaluated settlement alternatives by reviewing regulatory compliance and fair claims practices; make decisions on the best option.
- Processed loss payments, as well as estimates, bills, and invoices payments.
Warehouse Receiver
24 Seven Enterprises
Earth City, MO
03.2019 - 11.2020
- Received wine inventory in the warehouse.
- Verified the accuracy and quality of products that are received from vendors/suppliers and shipped to customers.
- Assesed inventory to identify damaged products.
- Documented damaged products in the system for proper return and credit.
- Kept work and storage areas in a safe, clean and tidy condition.
- Assisted production lines responsible for process packaging including pallet building, labeling, and stocking in preparation for product delivery.
- Assigned to work multiple additional areas of operation as needed due to labor shortage.
Manager
Elmo's Love Lounge
University City, MO
01.2013 - 05.2018
- Assisted in managing daily operations of the business.
- Ensured customers are always receiving the ultimate experience.
- Supervised employees and provided on-site training and continuing education to staff.
- Actively participated in the interview process of applicants.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Directed implementation of strategic business plans to achieve goals and objectives.
- Managed food preparation, guest interaction, quality control, and customer relations.
- Assessed all aspects of business operations to implement a realistic annual budget.
- Maintained a clean, safe environment by complying with all health and sanitation procedures to ensure the lounge is presentable.
Education
Some College (No Degree) - Automotive Mechanics
Ranken Technical College
St Louis, MOSkills
- Financial Acumen
- Technical knowledge
- Policy Interpretation
- Legal Compliance
- Claims Investigation
- Risk Assessment
Timeline
Home Restoration
Domonique Bourne
05.2024 - 05.2024
Insurance Claims Adjuster
Eberls Claim Service
04.2022 - 12.2022
Warehouse Receiver
24 Seven Enterprises
03.2019 - 11.2020
Manager
Elmo's Love Lounge
01.2013 - 05.2018
Some College (No Degree) - Automotive Mechanics
Ranken Technical College