Kelley Allen
Sheridan,WY
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Experienced Restaurant Administrator successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. 16 Years of progressive leadership experience. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
21
21
years of professional experience
Work History
Restaurant Administrator
Perkins Restaurant And Bakery
Sheridan, WY
11.2008 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Led and directed team members on effective methods, operations and procedures.
- Correctly calculated inventory and ordered appropriate supplies.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
Pre-Kindergarten Teacher's Assistant
Headstart Employment
Sheridan, WY
09.2000 - 10.2008
- Helped teacher prepare instructional material and displays.
- Enforced rules and instructions to maintain discipline.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Arranged and organized classroom desks, chairs and supplies.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Prepared reports and maintained administrative records.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
High School Diploma -
Sheridan County High School
Sheridan, WY05.1986
Skills
- Staffing and Sales Reporting
- Recruitment and Hiring
- Delegating Assignments and Tasks
- Back of House Management
- Money Handling
- Documentation and Recordkeeping
- Monitoring Food Preparation
- Supply Ordering and Management
Timeline
Restaurant Administrator
Perkins Restaurant And Bakery
11.2008 - Current
Pre-Kindergarten Teacher's Assistant
Headstart Employment
09.2000 - 10.2008
High School Diploma -
Sheridan County High School