Kelley Bateman

• Led a team of 8 professionals, driving growth initiatives, student programming, and retention.

• Cultivated strong relationships with students and families, ensuring satisfaction and long-term engagement.

• Directly responsible for engagement with parents and students to drive revenue growth, while streamlining operations and enhancing team performance to convert institutional objectives to exceed enrollment and revenue targets.

• Utilized customer relationship management systems and analytic tools to track enrollment and growth, optimize follow-up strategies, and improved decision-making.

• Delivered compelling presentations to prospective students, parents, and campus partners to showcase program, benefits, and value.

• Applied consultative sales techniques to guide prospective students and partners through the decision-making process, resulting in increased enrollment.

• Implemented data-driven strategies to monitor and enhance key performance metrics.

• Increased student retention in my department to 86%, surpassing the national average of 76.5%.

• Led students in career exploration, effectively coaching them toward professional success

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• Managed a diverse caseload of students, providing individualized support and guidance.

• Delivered persuasive presentations at open houses, 1:1 visits, tours, and college fairs.

• Conducted over 800 student meetings, developing tailored action plans for success.

• Massachusetts Educator Licensure: English, Grades 5-8
• Designed and delivered engaging lessons that improved student outcomes.
• Led team meetings with parents, students, and faculty to develop customized learning strategies.
• Developed strong communication, negotiation, and presentation skills to drive engagement and success of students.

• Thrived in a highly challenging environment in a public school system
• Successfully helped 30 students move through the public education system
• Led team meetings (students, teachers, parents) to evaluate progress, determine needs, and develop strategies that consider students' challenges and limitations while holding them to high standards
• Massachusetts Educator Licensure: Special Education, Grades 5-12

• Developed and maintained strong relationships with existing and potential contractors, builders, and industry professionals to drive sales growth.

• Responded to customer complaints, provided appropriate solutions, and followed up to ensure resolution

• Conducted consultative sales meetings to assess customer needs and recommend appropriate solutions.

• Utilized data-driven strategies to track performance, identify opportunities, and exceed sales targets.

• Assisted in developing and delivering engaging product presentations and training sessions to educate clients on product offerings.

• Negotiated pricing, terms, and service agreements to ensure customer satisfaction and long-term partnerships.