KELLEY BLACKWELL
Austin,TX
Summary
Dynamic Human Resources Assistant with extensive experience at the US Navy, adept at streamlining onboarding processes and enhancing employee engagement. Proven skills in Microsoft Office and conflict management, successfully maintaining organized records and improving departmental efficiency. Recognized for developing training programs that align with organizational goals, fostering a culture of continuous improvement. Active Secret security clearance.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
City of Austin
Austin, TX
02.2026 - Current
- Collaborated with cross-functional teams to streamline processes, fostering effective teamwork.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Human Resources Assistant
US Navy
San Diego, CA
11.2024 - 11.2026
- Assisted in onboarding processes for new employees, ensuring smooth transitions into the company.
- Maintained employee records using HRIS software, facilitating accurate data management.
- Prepared and distributed internal communications to keep staff informed of updates and events.
- Responded to employee inquiries regarding policies and procedures, promoting a positive work environment.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Answered and redirected incoming phone calls for office.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Streamlined administrative tasks, such as scheduling and document management, to improve HR department efficiency.
Administrative Assistant
US Navy
OKINAWA, JAPAN
03.2023 - 11.2024
- Assisted in managing daily office operations and scheduling appointments, interviews and reservations.
- Coordinated communication between departments to ensure information flow.
- Maintained organized filing systems for efficient document retrieval.
- Supported team members by preparing reports, presentations and meeting minutes as needed.
- Utilized office software to create spreadsheets and manage data entry tasks.
- Organized meetings and prepared necessary materials for participants.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Training Manager
US Navy
Norfolk, VA
10.2021 - 11.2022
- Developed and implemented training programs to enhance employee skills and knowledge retention.
- Assessed training needs through surveys and performance evaluations to tailor educational initiatives.
- Managed scheduling and logistics for training sessions, optimizing attendance and resource allocation.
- Collaborated with department leaders to align training objectives with organizational goals.
- Monitored training effectiveness through feedback sessions, ensuring continuous improvement of programs.
Security Dispatcher
US Navy
Norfolk, VA
01.2021 - 10.2021
- Monitored security systems and responded to alarms, ensuring rapid incident response.
- Coordinated communication between security personnel and law enforcement during emergencies.
- Managed dispatch logs and documented incidents for accurate record-keeping.
- Trained new dispatchers on protocols and operational procedures for enhanced team performance.
Security Records Custodian
US Navy
Manama, Bahrain
06.2019 - 12.2020
- Managed and organized classified records ensuring compliance with federal regulations.
- Implemented systematic filing processes to enhance retrieval efficiency of critical documents.
- Supervised document transfer procedures, maintaining integrity during archival transitions.
- Trained personnel on record-keeping protocols and best practices, fostering consistent adherence.
- Developed and maintained electronic databases for tracking sensitive information securely.
- Led initiatives to improve records management processes, resulting in enhanced operational efficiency.
- Collaborated with other departments to update record-keeping procedures, enhancing overall organizational effectiveness.
Law Enforcement Officer
US Navy
Bremerton, WA
02.2016 - 06.2019
- Enforced laws and regulations to maintain public safety and order.
- Conducted thorough investigations and gathered evidence for criminal cases.
- Collaborated with community stakeholders to enhance neighborhood safety initiatives.
- Trained new recruits on departmental policies and operational procedures.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Investigated and reported crimes, accidents, offenses, and damage to property.
Education
Bachelor of Science - HUMAN RESOURCE MANAGEMENT
University of Maryland Global Campus ASIA
OKINAWA, JA2028
Skills
- Administrative skills
- Office administration
- Microsoft office and docusign
- Scheduling
- Maintaining files
- Conflict management
- Training support
- Problem-solving
Timeline
Administrative Assistant
City of Austin
02.2026 - Current
Human Resources Assistant
US Navy
11.2024 - 11.2026
Administrative Assistant
US Navy
03.2023 - 11.2024
Training Manager
US Navy
10.2021 - 11.2022
Security Dispatcher
US Navy
01.2021 - 10.2021
Security Records Custodian
US Navy
06.2019 - 12.2020
Law Enforcement Officer
US Navy
02.2016 - 06.2019
Bachelor of Science - HUMAN RESOURCE MANAGEMENT
University of Maryland Global Campus ASIA