Kelley Flanegan
Summary
Multi-talented Senior Executive Administrator knowledgeable about sales, operations, technology, finance, engineering, and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Innovative and goal-orientated administrator. Self-directed and resourceful with 20 years of experience successfully organizing, managing and delivering cross-functional projects. Influences and guides at executive-level while structuring and executing complex analyses to support strategy in fast-paced and evolving environment. Highly dependable, ethical and reliable support specialist that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
19
19
years of professional experience
4
4
Certification
Work History
Senior Executive Administrator
University of Rochester, Laser Lab for Energetics
11.2023 - 04.2024
- Sr. Executive Administrator, 2 Divisional Directors
- Board Member: WISE DEI Internal Committee (Diversity & Inclusion)
- External Media & Publications Liaison for Lab Directors
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Processed travel expenses and reimbursements for executive team and senior management group.
Senior Executive Administrative Assistant
L3Harris Technologies
11.2019 - 11.2023
- Executive Administrator, C-Suite Officers
- We3 Board Member – “Women in Engineering” internal Committee
- Assisted in coordinating implementation of policies and practices across organization.
- Updated and maintained confidential databases and records.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Answered high volume of phone calls and email inquiries.
- Coordinated events and worked on ad hoc projects.
- WILA Board Member – “Willing and Able” Inclusivity: People with Disabilities, internal committee
Senior Executive Administrative Assistant
Sutherland Global Services
11.2009 - 11.2019
- Proven track record of accurately completing research, reporting, information management, and marketing-support activities within demanding time frames.
- Adept at developing and maintaining administrative processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
- Highly focused and results-oriented in supporting complex, deadline-driven operations, able to identify goals and priorities and resolve issues in initial stages.
- Coordinated office events, seminars and meetings for staff and clients.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Accompany President & CEO to social activities and functions
- Handled confidential and sensitive information with discretion and tact.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Volunteered to help with special projects of varying degrees of complexity.
- Updated and maintained confidential databases and records.
- Wrote reports, executive summaries and newsletters.
Executive Assistant to the President
FROSCH Inc., Houston, TX
02.2007 - 09.2008
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Organized and coordinated conferences and monthly meetings.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Facilitated training and onboarding for incoming office staff.
- Handled confidential and sensitive information with discretion and tact.
- Used advanced software to prepare documents, reports, and presentations.
- Created and managed office systems to efficiently deal with documentation.
Performance Solutions Manager
BCD Inc, Virtual/New York, NY
11.2004 - 02.2008
- Aligned multi-teams efforts behind unified solution promotion strategies, creating overarching strategies for customer guidance and communication.
- Spearheaded continuous improvement initiatives to increase operational excellence and development.
- Monitored key performance indicators and built processes to support partner performance and growth.
- Led teams to drive results and meet production, quality and safety goals.
- Worked with technical resources to conduct root cause analysis and prevent future issues.
- Tracked, analyzed and executed quality and continuous improvement initiatives to hold departments accountable for performance.
- Leveraged analytical tools to provide insight and enhance performance.
Education
Associate of Arts - Business Administration And Management
Monroe Community College
Rochester, New YorkHigh School Diploma -
The Aquinas Institute of Rochester
Rochester, New YorkSkills
- Program Oversight
- Growth planning
- Travel Coordination
- Procedure Implementation
- Project Management
- Financial Acumen
- Office Management
- Office Administration
- Advanced Certification in MOS / G-Suite / Work Day / Slack
- 10 yrs in OneDrive SharePoint Concur Box Confluence
Certification
- IAAP
- CAP
Affiliations
- Project Management Institute
- Member, International Association of Administrative Professionals (IAAP)
- International Association of Administrative Professionals
- Lean Six Sigma Greenbelt
- Certified Meeting and Event Planner
Timeline
Senior Executive Administrator
University of Rochester, Laser Lab for Energetics
11.2023 - 04.2024
Senior Executive Administrative Assistant
L3Harris Technologies
11.2019 - 11.2023
Senior Executive Administrative Assistant
Sutherland Global Services
11.2009 - 11.2019
Executive Assistant to the President
FROSCH Inc., Houston, TX
02.2007 - 09.2008
Performance Solutions Manager
BCD Inc, Virtual/New York, NY
11.2004 - 02.2008
Associate of Arts - Business Administration And Management
Monroe Community College
High School Diploma -
The Aquinas Institute of Rochester
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