Summary
Overview
Work History
Education
Skills
Websites
Professional Development
Timeline
Generic

Kelley Giani

Olivehurst,CA

Summary

High-achieving Real Estate Agent successful at developing and executing targeted business initiatives to drive customer growth, achieve sales objectives and enhance bottom-line profits. Results-oriented and friendly individual with expertise in tenant relations and lead development. Reliable and driven with strong time management and prioritization abilities. Strategic Real Estate Agent known for building quality rapport with buyers, sellers and loan professionals to foster seamless home sales and purchases.

Overview

17
17
years of professional experience

Work History

Realtor

Windermere Signature Properties
Auburn
02.2023 - Current
  • Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
  • Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
  • Facilitated closing processes between lender, mortgage companies, buyers and sellers.

Realtor

Culbertson & Gray
Rocklin, CA
11.2021 - 02.2023
  • Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
  • Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
  • Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
  • Maintained current and accurate CRM database of prospective customers.

University Relations Manager

CVS Health
Rocklin, CA
04.2017 - 12.2019
  • Developed robust talent pipelines for future pharmacist roles, executing full-cycle recruitment strategies to ensure timely and cost-effective placement of intern positions
  • Established processes with the Director of Experiential Education at each university, effectively mentoring pharmacy students during rotations
  • Utilized reporting tools to provide Region Directors, District Leaders, and HRBPs with insights into interns' progress, aligning with key performance metrics
  • Demonstrated exceptional brand management skills, ensuring project delivery within budget and time constraints

Field Colleague Trainer

CVS Health
Rocklin, CA
08.2008 - 04.2017
  • Ensured creativity in project alignment with audience needs and brand image guidelines
  • Audited processes to ensure compliance with regulatory requirements, procedures, and policies
  • Collaborated with human resources to enhance recruitment retention through effective scheduling, training, and onboarding programs
  • Developed and implemented high-quality customer service training, generating profitable service results

Organizational Development – Project Leader

CVS Health
Rocklin, CA
02.2008 - 08.2008
  • Partnered with cross-functional business units to advise on integration, processes, and strategic training plans for the 530 acquired Longs Drug Stores
  • Promoted to Project Manager to redesign the Web-Based Quality Assurance Program, ensuring patient safety
  • Executed detailed revisions for companywide re-launch of training programs
  • Provided key strategic planning deliverables for a new pharmacist training program

Training Specialist

Longs Drug Stores
Rocklin, CA
  • Coached and developed executive leadership to facilitate district and regional meetings
  • Designed and managed a Pharmacy Leadership program for 500+ managers, collaborating with executive committees to perform gap analysis, present findings, recommend training, and design training methodology, resulting in increased productivity and improved employee relations
  • Spearheaded creation and implementation of a 6-week specialized training program for the company’s Hawaii region, resulting in fewer prescription errors and increased customer service
  • Successfully directed multiple training projects, providing coaching, guidance, and continuous feedback sessions across the organization
  • Received multiple senior management recognitions for exceptional performance and project management
  • Coached, mentored, and led teams of training specialists, driving and influencing change while maintaining cross-functional relationships

Education

Some College (No Degree) -

Sierra College
Rocklin

Skills

  • Project & Program Management
  • Leadership Development
  • Sales negotiation
  • Database management
  • Strong negotiation skills
  • Relationship building

Professional Development

  • Leadership and Management Training
  • Instructional Design Seminar, Friesen Kay and Associates, Walnut Creek, CA
  • Presentation Skills Program, RogenSi, Walnut Creek, CA
  • Microsoft Project Manager Course, Sacramento, CA

Timeline

Realtor

Windermere Signature Properties
02.2023 - Current

Realtor

Culbertson & Gray
11.2021 - 02.2023

University Relations Manager

CVS Health
04.2017 - 12.2019

Field Colleague Trainer

CVS Health
08.2008 - 04.2017

Organizational Development – Project Leader

CVS Health
02.2008 - 08.2008

Training Specialist

Longs Drug Stores

Some College (No Degree) -

Sierra College
Kelley Giani