Kelley Gold
Orlando
Summary
Office manager with 36 years in construction accounting, specializing in financial collections and customer relations. Enhanced cash flow management and compliance with industry regulations. Known for problem-solving skills and meticulous attention to detail, ensuring accurate invoicing and payroll processing. Improved team performance and operational efficiency.
Overview
39
39
years of professional experience
Work History
Office Manager
Suncoast Building Materials, Inc.
Orlando
11.2018 - 12.2025
- Managed financial records and documents for construction projects.
- Filed all construction notice to owners according to Florida construction lien laws.
- Prepared all construction releases of liens.
- Processed all construction mechanic liens.
- Prepared accurate invoices for contractors and suppliers.
- Processed payroll for construction subcontractors.
- Ensured compliance with local, state, and federal regulations regarding finance and taxation.
- Prepared and processed all tag renewals for all company vehicles, including filing Form 2290 for all heavy vehicles.
- Assisted in preparing cash flow forecasts for projects.
- Managed accounts payable and receivable, improving cash flow management.
- Investigated and resolved billing issues to maximize cash flow and minimize liabilities.
- Delivered superior level of customer service to small business clients.
- Managed and trained team members to enhance audit department performance and increase operational efficiency.
- Cross-trained employees, enabling completion of priority tasks during personnel absences.
- Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
- Supported efficient accounting operations with high-quality administrative support.
- Analyzed financial data to support decision-making processes.
- Maintained accounting software for efficient record-keeping.
- Reviewed subcontractor invoices for accuracy and completeness.
- Monitored construction costs against budget to identify discrepancies or areas of improvement.
- Reconciled bank statements and prepared journal entries as needed.
- Analyzed financial data to ensure compliance with Generally Accepted Accounting Principles.
- Developed internal control systems to ensure compliance with company policies and procedures.
- Prepared monthly reports on accounts receivable, accounts payable, and job costings.
- Managed payroll processing, including verifying hours worked and calculating overtime pay.
Collections Specialist
Brownies Septic & Plumbing, LLC
Orlando
03.2016 - 10.2018
- Managed delinquent accounts to ensure timely payment and compliance.
- Communicated with customers to resolve billing discrepancies and inquiries.
- Developed reports on account status for management review and analysis.
- Utilized collection software to track interactions and account statuses efficiently.
- Processed incoming payments accurately using computerized systems; verified amounts against invoices and statements before posting transactions.
- Maintained records of collection activities for each account, including contact attempts, payment arrangements and resolution status.
- Processed payments over phone and set up recurring drafts.
- Remained calm, stayed professional, and provided exceptional service on calls, even when interacting with difficult individuals.
- Recorded and updated customer personal accounts with accurate contact information.
- Researched customer disputes regarding billing errors or incorrect charges; resolved discrepancies with internal departments as needed.
Collections
Frank Gay Services, Inc.
Orlando
01.2014 - 01.2016
- Responsible for contacting all overdue accounts by phone, text or email to collect outstanding balances, including resolution of discrepancies.
- Enter all information about collection action of account into billing system.
- Resolve inconsistencies and prepare adjustments for owner to review.
- Prepare accurate cash flow projections for controller and owner.
- Track all change orders, lien releases and notice to owners.
Controller
Beaver Door & Trim, Inc.
Orlando
01.2007 - 01.2013
- Manage all financial transactions, posting debits and credits, producing financial statements, and recording all journal entries.
- Generate all customer invoices and monthly billing statements.
- Enter daily bank deposits, verify and balance all receipts.
- Post payments accurately against customers accounts.
- Report and project cash flow.
- Responsible for collecting and solving issues in all aspects of accounts receivable.
- File Notice to Owner's and issued all lien releases.
- Input, budget and disburse all accounts payable checks.
- Reconcile monthly vendor statements.
- Responsible for the transfers of monies between multiple accounts to cover electronically debited funds.
- Balance and report weekly on four (4) bank accounts.
- Enter timecards and cut all payroll checks.
- Produce quarterly payroll self-audit reports for general liability and work comp insurance purposes.
- Verify and issue all 1099 tax forms.
- Monitor all vendor records to ensure proper insurance requirements are being met.
- Annually renew all city and county licenses.
- Benefit's Administrator for medical, dental and 401K Plans.
Controller
Frank Gay Plumbing, Inc.
Orlando
01.2000 - 01.2006
- Manage all financial transactions, posting debits and credits, producing financial statements, and recording all transactions.
- Prepare management reports and financial summaries using Microsoft Excel detailing company's financial status.
- Enter daily bank deposits, verify and balance receipts.
- Report and project cash flow.
- Oversee accounts receivable and assist on seriously overdue or problem accounts.
- Input, budget and disburse all accounts payable checks.
- Reconcile monthly statements.
- Issue and endorse all petty cash checks.
- Responsible for the transfers of monies between multiple accounts to cover electronically debited funds for Payroll, New Construction and Money Market accounts.
- Balance and report weekly on six (6) bank accounts.
- Produce quarterly payroll self-audit reports for general liability and work comp insurance purposes.
- Verify and issue all 1099 tax forms.
- Monitor all vendor records to ensure proper insurance requirements are being met.
- Annually renew all city and county licenses.
- Benefit's Administrator for medical, dental and 401K Plans.
- Maintain accurate Cobra logs.
- Receive and report all cash transactions.
- Prepared and delivered to management, under extremely quick turnaround timelines, accurate monthly, quarterly, and annual financial statements.
Senior Bookkeeper
Rinker Materials, Inc.
Orlando
01.1991 - 01.1999
- Assist Business Analysis with financial transactions and record keeping with strict attention to detail.
- Verified and posted transactions to general ledger.
- Reconciled and balanced variances found in inventories for all plants in the Central Region.
- Compiled statistical reports for management.
- Final editing of all sales registers and invoices for customers.
- Compile and distribute price book and price book updates.
Purchasing Coordinator
Rinker Materials, Inc.
Orlando
01.1991 - 01.1999
- Procure all building materials for fifteen (15) concrete and building material plants.
- Coordinate and schedule deliveries of materials via railcar or flatbed transportation in most cost effective way while ensuring "on-time" delivery to customers.
- Manage delivery of materials from plant to plant to help reduce overall inventory and move slow moving products into the right markets.
- Input all pricing into SAP.
- Extract month-end reports from SAP, measure results and create a report for the managers.
- Assist and train fellow co-workers in the SAP applications as it pertains to purchasing.
- Improved processes for maintaining accurate inventories in SAP and reducing variances at month end.
- Excelled within a fast-paced environment, continually taking on increased levels of responsibility.
- Team leader and trainer in computer transition from AS2000 into SAP.
Project Accountant
Centex-Rooney Construction Co, Inc.
Lake Buena Vista
01.1990 - 01.1991
- Process the subcontractor pay applications for more than one hundred (100) subcontractors monthly.
- Track all change orders, lien releases, insurance requirements and notice to owners for all the subcontractors.
- Manage disbursement of all checks to subcontractors and material vendors.
Accounts Payable Clerk
Brown & Root, Inc.
Lake Buena Vista
01.1987 - 01.1990
- Assist the project accountant with the processing of all subcontractor pay applications.
- Input all material invoices into computer for payment.
- Help project accountant track all change orders, lien releases and notice to owners.
- Release all checks to subcontractors and material vendors upon approval of all requirements being met.
Education
High School Graduate -
Crowley High School
Crowley, LASkills
- Office management
- Financial accounting
- Customer relations
- Bookkeeping
- Billing
- Human resources
- Business administration
- Account reconciliation
- Accounts payable/receivable
- Construction compliance
- Invoice processing
- Payroll processing and administration
- Cash projections
- Quarterly reports
- Financial statements
- Financial management
- Data reconciliation
- Customer relationship management
- Cash flow forecasting
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Credit and collections
References
Available upon request
Skill Proficiencies
- Collection Management
- Accounts Payable/Receivable
- Cash Projections
- Florida Construction Lien Laws
- Financial Statements
- Payroll Management
Timeline
Office Manager
Suncoast Building Materials, Inc.
11.2018 - 12.2025
Collections Specialist
Brownies Septic & Plumbing, LLC
03.2016 - 10.2018
Collections
Frank Gay Services, Inc.
01.2014 - 01.2016
Controller
Beaver Door & Trim, Inc.
01.2007 - 01.2013
Controller
Frank Gay Plumbing, Inc.
01.2000 - 01.2006
Senior Bookkeeper
Rinker Materials, Inc.
01.1991 - 01.1999
Purchasing Coordinator
Rinker Materials, Inc.
01.1991 - 01.1999
Project Accountant
Centex-Rooney Construction Co, Inc.
01.1990 - 01.1991
Accounts Payable Clerk
Brown & Root, Inc.
01.1987 - 01.1990
High School Graduate -
Crowley High School