Summary
Overview
Work History
Education
Certification
Timeline
Generic

Kelley Graham

Saint George,UT

Summary

Maintenance professional with strong background in managing maintenance operations and leading technical teams. Adept at identifying and resolving issues quickly to maintain optimal performance. Known for collaboration and adaptability, delivering reliable results under changing conditions. Skilled in preventative maintenance and troubleshooting.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Senior Maintenance Supervisor

Courtyards at Monterey
03.2009 - 06.2025
  • Supervised daily maintenance operations, ensuring efficient workflow and adherence to safety regulations.
  • Led a team of technicians in performing routine inspections and preventive maintenance on facilities.
  • Developed and implemented maintenance schedules, optimizing resource allocation and reducing downtime.
  • Trained and mentored junior staff, enhancing technical skills and promoting a culture of safety compliance.
  • Implemented cost-saving initiatives through effective vendor management and resource utilization strategies.
  • Coordinated with contractors for major repairs, overseeing project timelines and quality standards.
  • Supervised employee performance, preventive maintenance, and safety.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
  • Managed efficient teams of up to [Number] employees.
  • Procured pricing information from various vendors to support cost-effective purchasing.
  • Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
  • Developed and implemented employee incentive programs to promote top performance.

Department Manager

Super Kmart Center
03.2004 - 04.2009
  • Oversaw daily operations to achieve departmental goals and enhance customer satisfaction.
  • Implemented process improvements to streamline inventory management and reduce waste.
  • Trained and mentored staff to foster a collaborative team environment and improve performance.
  • Developed strategic plans for merchandise placement, optimizing sales floor efficiency.
  • Analyzed sales data to identify trends, informing decision-making for stock replenishment.
  • Managed scheduling and staffing to maintain optimal service levels during peak hours.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Education

Certificate of Technical Studies - Hvac

L.c.u
Lubbock, TX
04-2020

Memorial High
Joplin, MO
04-1985

Remodeling, Welding

Franklin Tech
Joplin, MO
01-1985

Certification

  • [Area of certification] Training - [Timeframe]
  • Licensed [Job Title] - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]
  • [Area of expertise] License - [Timeframe]

Timeline

Senior Maintenance Supervisor

Courtyards at Monterey
03.2009 - 06.2025

Department Manager

Super Kmart Center
03.2004 - 04.2009

Certificate of Technical Studies - Hvac

L.c.u

Memorial High

Remodeling, Welding

Franklin Tech

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Kelley Graham