Kelley Haberer
Derby,KS
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Window Washer
Squeegee Squad
Wichita, KS
04.2024 - Current
- Power wash residential and patios
- Washed windows for both residential and commercial properties
- Obtained OSHA certification
- Followed all safety regulations while working at heights up to three stories high.
- Worked independently as well as part of a team to complete assigned tasks efficiently.
- Reported any damage or deterioration in the building's structure to supervisor immediately.
- Removed dirt, grime, paint splatters and other debris from window frames with razor blades or scrapers.
- Climbed onto roofs to access hard-to-reach windows for cleaning purposes.
- Operated power washers safely to clean siding, gutters, sidewalks and driveways.
- Demonstrated excellent customer service skills when interacting with clients.
- Adhered to industry standards when setting up ladders or staging areas near buildings.
Front Desk Clerk
Andes Tower Hills
Kensington, MN
11.2019 - 04.2024
- Provided exceptional customer service resulting in high customer satisfaction.
- Sold season and day passes proficiently
- Maintained cleanliness through regular tasks
- Managed and maintained accurate cash register balances
- Utilized various computer programs such as Word Doc, Access, and Excel
- Assisted in check-in and check-out processes for guests, including taking payments and verifying reservations.
- Processed payments from customers using cash registers or point of sale systems.
- Responded promptly to customer inquiries via phone or email in a professional manner.
- Trained new staff members on proper procedures for handling customer inquiries or complaints.
Window Washer
Squeegee Squad
Osakis, MN
05.2018 - 12.2023
- Traveled extensively, providing cleaning services for residential homes and commercial buildings across various towns.
- Experienced in climbing up to 14ft on a ladder.
- Worked independently as well as part of a team to complete assigned tasks efficiently.
- Removed dirt, grime, paint splatters and other debris from window frames with razor blades or scrapers.
- Climbed onto roofs to access hard-to-reach windows for cleaning purposes.
- Operated power washers safely to clean siding, gutters, sidewalks and driveways.
- Maintained records of completed jobs, including number of windows cleaned per job site.
- Provided customer service by answering questions about services provided by company.
- Demonstrated excellent customer service skills when interacting with clients.
Bakery Clerk
Jim's Market
Elbow Lake, MN
07.2016 - 05.2018
- Managed inventory for department
- Prepared deep-fried meals for lunch.
- Managed and maintained company's Facebook page
- Rotated stock in accordance with first-in-first-out policy to minimize waste from expired product.
- Adhered to safety standards when handling hot ovens or sharp knives used in the preparation of baked goods.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
Customer Service
Cashwise
Fargo, ND
06.2015 - 06.2016
- Handled returns
- Managed and processed money orders efficiently and accurately
- Accounted for cash transactions at the cashier counter
- Efficiently managed the opening and closing of the counter.
- Greeted customers and provided customer service.
- Managed customer service inquiries and complaints.
Bakery Clerk and Cashier
Jim's Market
Elbow Lake, MN
03.2015 - 06.2015
- Prepared and cooked deep-fried meals during lunch shifts
- Managed stock shelving efficiently and accurately
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Worked closely with bakers and cake decorators to ensure timely completion of orders placed by customers.
- Assisted with special orders for large events such as weddings or birthdays
- Ensured compliance with health department regulations regarding sanitation practices within the bakery area.
- Rotated stock in accordance with first-in-first-out policy to minimize waste from expired product.
- Followed company security procedures for handling large sums of money.
- Issued receipts, refunds, credits or change due to customers.
Cashier
Mohagen's Hardware
Elbow Lake, MN
12.2012 - 06.2015
- Ensured organized and visually appealing displays on all stocked shelves
- Managed inventory of products for store and customers
- Verified inventory upon arrival
- Successfully completed year-end inventory responsibilities
- Managed store opening and closing operations.
- Resolved customer complaints professionally in accordance with company policy.
- Followed company security procedures for handling large sums of money.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Selected appropriate paint colors based on customer preferences.
- Mixed paints to desired color and texture.
- Provided expert advice on the best products to use for various jobs.
Cashier
Jim's Market
09.2014 - 03.2015
- Organized product displays to optimize customer experience
- Maintained cleanliness of bathroom facilities
- Organized and maintained shelf displays
- Followed company security procedures for handling large sums of money.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
Education
Student in Liberal Arts -
Minnesota State Community and State College
Fergus Falls, MN12.2012
Student -
West Central Area Sec.
Barrett, MN06.2010
Skills
- Customer Service
- Cashier
- Money Handling
- People Person
- Load & Unload Freight
- Cleaning Experience
- Driving
- Residential Cleaning
- Pallet Jack
- Warehouse Experience
- Guest Services
- Front Desk
- Merchandising
- Ladder safety
- Efficient time management
- Strong Work Ethic
Timeline
Window Washer
Squeegee Squad
04.2024 - Current
Front Desk Clerk
Andes Tower Hills
11.2019 - 04.2024
Window Washer
Squeegee Squad
05.2018 - 12.2023
Bakery Clerk
Jim's Market
07.2016 - 05.2018
Customer Service
Cashwise
06.2015 - 06.2016
Bakery Clerk and Cashier
Jim's Market
03.2015 - 06.2015
Cashier
Jim's Market
09.2014 - 03.2015
Cashier
Mohagen's Hardware
12.2012 - 06.2015
Student in Liberal Arts -
Minnesota State Community and State College
Student -
West Central Area Sec.
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