Kelley Jacques
Providence,RI
Summary
Diligent DSP with solid background in providing compassionate support to individuals. Adept at managing daily activities and ensuring clients' well-being through personalized care plans. Demonstrated proficiency in communication and problem-solving skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Direct Support Professional
West Bay RI
08.2023 - 11.2025
- Supported individuals with developmental disabilities in daily living activities, enhancing personal independence and quality of life.
- Facilitated communication between clients and service providers, ensuring clarity and understanding of care plans.
- Monitored client behavior and progress, providing feedback to improve care approaches and enhance service delivery.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Assisted disabled clients to support independence and well-being.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Transported clients to medical and dental appointments to provide support.
- Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within the group home setting.
Cleaning Professional
MaidPro
04.2022 - 05.2023
- Delivered quality customer service to address urgent needs and cleaning requests.
- Handled equipment, chemicals, and materials properly and with caution.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed trash, debris and other waste materials from premises.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Provided assistance to other staff members with cleaning of difficult areas.
- Used time management and efficient cleaning methods to meet deadlines.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Sous Chef
Flik Dining, St.Andrew's Private School
10.2021 - 04.2022
- Acted as head chef when required to maintain continuity of service and quality.
- Mentored kitchen staff to prepare each for demanding roles.
- Collaborated with staff members to create meals for large banquets.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Utilized culinary techniques to create visually appealing dishes.
- Implemented food cost and waste reduction initiatives to save money.
- Evaluated food products to verify freshness and quality.
- Planned promotional menu additions based on seasonal pricing and product availability.
- Assisted with menu development and planning.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Set up and broke down kitchen for service.
- Monitored food production to verify quality and consistency.
Cook Shift Leader
Aramark
07.2019 - 08.2021
- Conducted preliminary food preparation
- Prepared and cooked menu items based on recipe and spec sheets provided by Aramark
- Responsible for setting up serving lines and applying food protection and sanitation measures
- Trained and supervised cooking staff to expertly meet daily needs.
- Assist on the line on any station needed (covering breaks or time off)
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Placed orders to restock items before supplies ran out.
- Maintained well-organized mise en place to keep work consistent.
- Developed recipes, portion specifications, and standard preparation procedures for all dishes.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained food safety and sanitation standards.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Cook
Lessings Food Service, CCRI Warwick
09.2018 - 07.2020
- The CCRI Warwick campus as a line cook, I also help in the main kitchen prepping for functions and cover on the cash register.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Seasoned and cooked food according to recipes or personal judgment and experience.
Teachers Aide
Precious Years Early Education Center
04.2017 - 06.2018
- Assisted teachers with supervision and care of group of 15 children.
- Supported student learning objectives through personalized and small group assistance.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student physical, mental, and social development using classroom games and activities.
- Maintained safety and security by overseeing students in recess environments.
- Supported classroom maintenance and upkeep, organizing books and materials.
Teacher Aide
Methodist Nursery School
02.2016 - 06.2016
- Assisted Teachers with daily planning
- Made sure the class was clean, safe and organized
- Assisted with crafts and lessons
- Provided comfort and personal care for infants, toddlers and preschoolers
- Helped with snack and lunches
Teacher's Aide
Wooded Acres Day Care
08.2013 - 02.2016
- Provide care and comfort for the infants and toddlers
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Supervised children during in-classroom activities and on playground.
- Assist with lesson plans and projects.
- Help provide care for an infant with special needs (angelmans syndrome)
Line Cook
Scarlet Oak Tavern
10.2012 - 05.2013
- Conducted preliminary food preparation
- Prepared and cooked menu items
- Responsible for setting up serving lines, garnishing food items, and applying food protection and sanitation measures
- Responsible for receiving and properly storing supply shipments
- Trained on all stations, primary stations have been Brick oven and Saute.
Prep/Line Cook
The Blue Eyed Crab
07.2012 - 10.2012
- Conducted preliminary food preparation
- Prepared and cooked menu items
- Responsible for setting up serving lines, garnishing food items, and applying food protection and sanitation measures
- Responsible for receiving and properly storing supply shipments
- Assist on the line on any station needed, trained on all stations, primary focus has been on saute.
Line Cook
Orta Restaurant
01.2011 - 05.2012
- Worked garde manger and Saute station
- Food Prep and Service
- Conducted preliminary food preparation
- Prepared and cooked menu items for station
- Responsible for setting up serving lines, garnishing food items, and applying food protection and sanitation measures
- Responsible for receiving and properly storing supply shipments
- Occasionally ran dessert specials on weekends.
Personal Care Attendant
Cerebral Palsy Of Massachusetts
06.2008 - 01.2009
- Helped a woman with cerebral palsy
- Job entailed helping prepare meals, cleaning, driving to appointments, running errands and assisting with some personal care.
Prep/line cook
Rose and Vickys
12.2002 - 12.2003
- AM Prep work including slicing meats and vegetable's, salad prep, making sauces
- Ran grill during lunch, cleaning and other various odd jobs needed.
Dunkin Donuts
05.2001 - 12.2001
- Prep for service in am, Serve customers
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated respect, friendliness and willingness to help wherever needed
- Used critical thinking to break down problems, evaluate solutions and make decisions
Education
Associate of Arts - Culinary Arts
Le Cordon Bleu College of Culinary Arts
Cambridge, MA08.2011
Skills
- Company Quality Standards
- Safety Measures
- Inventory Restocking
- Supply Replenishment
- Customer Service
- Support Networks
- Educational Settings
- Instructional Techniques
- Positive Learning Environment
- Budgeting and Cost Control
- Menu Planning
- Adaptable Under Pressure
- Compassionate Care
- Attentive to People
- Special Dietary Requirements
Certification
Serve Safe Certified
First Aid and CPR Certified
Timeline
Direct Support Professional
West Bay RI
08.2023 - 11.2025
Cleaning Professional
MaidPro
04.2022 - 05.2023
Sous Chef
Flik Dining, St.Andrew's Private School
10.2021 - 04.2022
Cook Shift Leader
Aramark
07.2019 - 08.2021
Cook
Lessings Food Service, CCRI Warwick
09.2018 - 07.2020
Teachers Aide
Precious Years Early Education Center
04.2017 - 06.2018
Teacher Aide
Methodist Nursery School
02.2016 - 06.2016
Teacher's Aide
Wooded Acres Day Care
08.2013 - 02.2016
Line Cook
Scarlet Oak Tavern
10.2012 - 05.2013
Prep/Line Cook
The Blue Eyed Crab
07.2012 - 10.2012
Line Cook
Orta Restaurant
01.2011 - 05.2012
Personal Care Attendant
Cerebral Palsy Of Massachusetts
06.2008 - 01.2009
Prep/line cook
Rose and Vickys
12.2002 - 12.2003
Dunkin Donuts
05.2001 - 12.2001
Associate of Arts - Culinary Arts
Le Cordon Bleu College of Culinary Arts