Summary
Overview
Work History
Education
Skills
Certification
Food Handlers Card, Pour Card, Sheriff's card
Timeline
Server

Kelley Joseph

Las Vegas,NV

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Neiman Marcus Group Ltd
11.2022 - Current
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Checked guests' identification before serving alcoholic beverages.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

Barista

Capital One, Cafe
09.2021 - 12.2022
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Used POS system to accurately enter orders and process payments.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.

Bartender

AMC Theatres
09.2019 - 09.2021
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Followed strict recipes and drink measurements to minimize product used.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Served high customer volumes during special events, nights, and weekends.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Prepared garnishes by evenly slicing and pitting fruits.

Education

Bachelor of Arts - Music Education

California State University - Chico
Chico, CA

Skills

  • Process Payments
  • Wine Service
  • Order Accuracy
  • Assist Customers
  • Check Payment Processing
  • Seating Assignment Preparation
  • Dining Area Maintenance
  • Sales Expertise

Certification

Food Handler's Card

Alcohol Awareness Serve Safe card

Sheriff's card

Food Handlers Card, Pour Card, Sheriff's card

I have all of my state issued hospitality industry cards. Food Handler, alcohol awareness and sheriff's card

Timeline

Server

Neiman Marcus Group Ltd
11.2022 - Current

Barista

Capital One, Cafe
09.2021 - 12.2022

Bartender

AMC Theatres
09.2019 - 09.2021

Bachelor of Arts - Music Education

California State University - Chico

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Kelley Joseph