Kelley Knudtson

Offered design suggestions, mixed paint, color matching, general customer service including cash handling.

• Served food and beverages promptly with focused attention to customer needs.
• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.

As a Marketing Associate I was responsible for a territory within Portland that included more than a dozen accounts several of which I brought on myself. Duties included making sure orders were accurate and on time, introducing products to customers that would compliment both their menus and price points, making suggestions on how to streamline menus and/or make changes to improve efficiency.

• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Carefully interviewed, selected, trained, and supervised staff including managers for multiple locations.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Led and directed team members on effective methods, operations, and procedures.
• Responsible for ordering, inventory, book keeping, maintaining and improving cost goals.