Forward-thinking Chief Nurse serving patient care providers for over 6+ years. Proven history in leading teams and achieving high-quality patient care, outcomes and quality measures. Works productively with healthcare leaders and facility management to achieve program success.
Overview
29
29
years of professional experience
Work History
Chief Nurse-SPS
Tomah VA Medical Center
07.2016 - Current
Home Based Primary Care RN Manager from July 2016 to March 2017. Managed case load of 30 Veterans with chronic conditions. Performed assessments, treatments and coordinated resources.
Wound Care-Oversight of program goals for reduced pressure injuries.
Restorative program-Oversight of maintained and improved patient function through program initiatives.
Chief of SPS March 2017-present. Oversight of Sterile Processing, Wound Care, Restorative Program and Long term care MDS program.
Oversight of the RME program in conjunction with area manager in Dental, Specialty Clinics, Dermatology, Podiatry, Radiology, Optometry, Dental, Minor Procedure, IV Infusion and Women's Health Clinic.
Survey Readiness-For all areas performed survey readiness. Noted improved survey results year to year. Surveys included JCAHO, OIG, CHIP and annual program reviews. Organized and conducted multidisciplinary facility led surveys as part of quality program. Developed action plans related to findings and followed until corrected and proven sustainment. Participated as a Survey team for other facility programs annually.
Staffing-Experience with staffing analysis, recruitment incentives and awards. Timecards, managing overtime, schedules.
Budget-developed department budget and applied for special purpose funding with success. Member of the PCS leadership budget board. Reviewed all departments requests for budgets, equipment, training, and contracts. Participated at the Budget hearing.
Contracts-Contracting Officer Representative for contracts to include Water testing Legionella/Sterile Processing Preventative maintenance of equipment. Experience in developing Statements of Work, invoicing approval and following contracts.
Committees-Chair/Co Chair of RME Committee. Develop Agenda, provide reports with correlations/trends and action plans. Voting member of the Infection Control Committee, Environment of Care Committee, VISN SPS Management Boad and Water Committee. Adhoc to the Emergency Committee.
Projects-Review of projects, plans and activations to include meeting with architects/engineers and performing construction walk throughs.
Mentor-Received training as a mentor and assigned other Chief SPS staff from other institutions.
Workgroups-Lead and participant of multiple workgroups to create improvements and standardized practices. These include crash cart system, Environmental Controls, Water, RME Champion and Air Balance testing.
Quality Assurance-Experience with performing risk assessments, collecting data, trending data, developing corrective actions and monitoring for sustainment.
Policies-Developed, written and maintained multiple standard operating procedures based on department and safety standards.
Training-Developed in house training program for SPS using department resources to include initial certification and ongoing education plans. Served as an educator/competency trainer.
Organizational Performance-Infection Control RN
Federal Bureau Of Prisons- FCI Oxford
08.2007 - 07.2016
Law Enforcement Officer-Trained and certified as a Federal Law Enforcement Officer.
Hostage Negotiation/Crisis Management- Certified in Hostage/Crisis Negotiations. Learned all roles of team and became Team Lead.
CPR Training Center-TCF Lead maintained facility certification according to AHA. Trained trainers and staff.
Survey Readiness-improved survey results year after year. Develop action plans for correction based on findings. Report to committees/leadership.
Credentialing-Verified and maintained staff charts.
Spanish Training-Completed special training in Spanish to assist with improved communication both in health and law enforcement.
Investigated outbreaks and revamped control measures to prevent future incidents.
Developed curriculum for STD and Hepatitis C classes
Facilitated the development of a Hepatitis C treatment program with support group.
Set clear policies to improve success of infection control measures in departments.
Continuously maintained proper safety and took precautionary measures to avoid spread of disease and infection.
Surveilled ongoing infections to verify adequate data collection, control procedures and current staff interventions.
Environment of Care Rounding-routine rounding to identify areas of concern.
Acting Health Services Administrator-Oversight of Chronic Care Clinic, Urgent Care clinic, Laboratory/Radiology, Pharmacy, and Dental Program. Respond to legal documents to include congressionals as well as grievances.
Projects-Redesign of Dental Unit to include Sterile Processing area and vocational program.
Supplies-Developed compliant storage and supply inventory. Participated in budgeting needs of department.
RN-ER, Home Health and Ambulance
Moundview Memorial Hospital & Clinics
06.1995 - 08.2007
EMT-I/ER tech from approximately 1995-2002. Worked in ER and on Ambulance. Triage, treat and transport. Provide support to care staff.
Surgical Tech-1998-1999. Received on job training to be casual tech and assist other surgeons. Experience in endoscopy, eye, orthopedics, urology, and general surgical procedures.
ER RN-2002-2007 worked in ER and Ambulance as an RN. Obtained Certifications in Trauma, ACLS and Pediatric emergencies.
Home Health RN from 2002-2005. Overlapping with ER/Ambulance worked in an area of shortage performing home visits.
Planned, prioritized and provided nursing care by applying advanced specialty clinical nursing knowledge and skills to support comfort and safety of patients and families.
Observed and recorded signs, symptoms, behaviors and physiological status of patient.
Assembled equipment and supplies for diagnostic or treatment procedures in specialty service areas.
Adhered to required infection control, isolation procedures and aseptic techniques in delivery of patient care.
Worked with tissue harvest team to include set up of OR.
Reviewed, edited and wrote policies for department.
Worked Medical Surgical floor prn
Dialysis RN
Mile Bluff Medical Center
03.2002 - 07.2005
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Advocated for and strived to protect health, safety, and rights of patient.
Analyzed emergency situations and took prompt action to save lives.
Care Plans-Developed Care plans and participated in Patient-Family-Provider meetings.
Medical Assistant
Muzafar B Mirza, MD, SC
03.1994 - 11.1999
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Program Support Assistant/ NPI, PECOS Coordinator at Tomah VA Medical CenterProgram Support Assistant/ NPI, PECOS Coordinator at Tomah VA Medical Center