Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kelley Lundy

Kelley Lundy

EUREKA,CA

Summary

Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

30
30
years of professional experience

Work History

Manager

IHOP
Eureka, CA
05.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.

FOH Manager

Dennys Restaurant
Eureka, CA
04.1995 - 05.2023
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Self-motivated, with a strong sense of personal responsibility.

Manages restaurant finances including staff payroll, pay outs, inventory, ordering.

Education

General Education, Business

College of Redwood
Eureka, CA

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff management
  • Task delegation
  • Documentation and reporting
  • Relationship building
  • Operations management

Timeline

Manager

IHOP
05.2023 - Current

FOH Manager

Dennys Restaurant
04.1995 - 05.2023

General Education, Business

College of Redwood