Kelley Miles
Schenectady,NY
Summary
Reliable and adaptable Day Program Coordinator skilled in problem-solving and effective communication. Successfully empowered individuals through tailored support plans and engaging activities, enhancing overall participant well-being.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Day Program Coordinator position. Ready to help team achieve company goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Day Program Coordinator
Center for Disability Services
Guilderland, NY
01.2004 - Current
- Coordinated daily activities for individuals with disabilities, ensuring engagement and participation.
- Trained staff on best practices for individuals care and program implementation.
- Created individualized support plans tailored to each individual's unique needs and goals.
- Enhanced participant satisfaction by implementing engaging and relevant daily activities.
- Handled coordination of daily activities and direct report assignments.
- Partnered with community organizations to provide additional resources and opportunities for program participants.
- Empowered program individual by providing opportunities for skill-building, self-advocacy, and personal development within the program structure.
- Developed strong relationships with individuals, fostering a supportive environment for personal growth.
- Reviewed and updated time and attendance system records.
- Attend care plan meeting to design goal that are tailored to the individual, to help them get better at life. Write the goals that were determined.
- Driver trainor to help enable new staff to drive the company's vehicles.
- Administer medication at appropriate time and document on the MAR.
- Help to develop activities for the individuals to work in a group setting.
- Work at residence to assist them during dining, personal care, taking the participants out in the community.
- Inputting time of arrival/departure in computer for billing purposes.
- Check the daily documentation to make sure the goals were completed on that day.
Rehab Assistant
The Eddy
Schenectady, NY
06.1999 - 01.2004
- Assisted in implementing individualized rehabilitation plans for participants recovery goals.
- Led group therapy sessions to foster social interaction and community engagement among participants.
- Maintained a safe and clean therapy environment by adhering to infection control protocols and equipment maintenance standards.
- Supported therapists in conducting group therapy sessions, fostering social interaction among participants as part of their recovery process.
- Provided support to participants during physical therapy sessions, enabling increased mobility and functionality.
- Enhanced participants satisfaction with personalized care and compassionate communication.
- Contributed to ongoing quality improvement initiatives through participation in staff meetings, trainings, and program evaluations.
- Prepared participants for treatment by positioning, dressing or removing external supports.
- Assisted participants during ambulation to prevent injuries.
- Administered structured activities to socialize participants.
- Followed all HIPAA rules and regulations regarding participants confidentiality.
- Utilized gait belts, lifts, or slings to safely move and transfer participants.
- Maintained cleanliness and sanitation of clinic or treatment environment.
- Prepared for sessions by setting up patient treatment areas and equipment.
- Monitored participants progress and reported changes to physical therapist.
- Developed and facilitated participants specific stretching and strengthening programs.
- Assisted physical therapists with participants examinations using manual therapy techniques and therapeutic exercise instruction.
- Demonstrated proper body mechanics and patient handling techniques for participants transfers and positioning.
- Coordinated therapeutic activities to enhance physical and emotional well-being of participants.
- Educated participants on exercises and techniques to promote independence and mobility.
Certified Nursing Assistant
The Eddy
Cohoes, NY
10.1987 - 06.1999
- Assisted residents with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained accurate residents records in compliance with healthcare protocols.
- Trained and mentored new nursing assistants on best practices and procedures.
- Implemented infection control measures to maintain a safe environment for patients.
- Provided emotional support to residents and families during challenging times.
- Advocated for residents needs, fostering positive relationships within the care team.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted residents with daily living activities for enhanced comfort and wellbeing.
- Checked residents vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding residents with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help residents achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in residents condition to nurses.
- Conducted regular rounds to monitor residents'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with residents.
- Promoted independence in residents through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Promoted independence in residents through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Collaborated with multidisciplinary teams to enhance patient care plans.
Education
High School Diploma -
Troy High
Troy, NYSkills
- Activity planning
- Scheduling coordination
- Strong leadership
- Teamwork
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Certified in CPR/AED
- Medication dispensing
- HIPAA guidelines
- Self motivation
- Clinical staff management
- Professionalism
- Drug inventory management
- Basic life support for health care providers (BLS)
Certification
- Medication Administration
- CPR/FirstAid
- Modified SCIP
- Driver Certification
Timeline
Day Program Coordinator
Center for Disability Services
01.2004 - Current
Rehab Assistant
The Eddy
06.1999 - 01.2004
Certified Nursing Assistant
The Eddy
10.1987 - 06.1999
High School Diploma -
Troy High